Wow, a totally different phone from other Nokia's I've owned. The color screen is pretty good, the pics looks nice for a phone/camera. Videos gets your message across, not the best, but good enough. The keypad will take a little time to get used to. If you know how to use t9 predictive text, you will do just fine. I need to learn....... It's a big phone, similar size to the 5190, but a bit wider. But much lighter than 5190. The screen is big. The interface is pretty quick. But the calendar is okay. I prefer the calendar on the 7210, I wish the 3650 had it. Ringtones are good, could be louder. Volume is good, but the speakerphone volume could be louder. I have the latest f/w V2.51. But the phone does not have call forwarding, & the voice dialing does not work. I don't know why. So to me the phone is like 85% perfect. GPRS is quick to load, what's nice is, you can view pics on the screen. Overall, I'm happy w/ the phone.