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WIFI Calling

Discussion in 'ANDROID Phones, Tablets and Devices' started by rjniles, Jan 17, 2018.

  1. rjniles

    rjniles Junior Member
    Junior Member

    Joined:
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    Location:
    Georgetown,South Carolina
    My Phone:
    MOTO E4 Plus
    Wireless Provider(s):
    AT&T
    The area I live has little to no cell reception on any of the carriers: I use AT&T. I now use a 3G Microcell from AT&T (a femtocell) to get coverage. Apparently AT&T will discontinue Microcell service sometime this year. My wife and I now use older MOTO X models and we both like Motorola phone and I would like to stay with the brand. I chatted with a Motorola rep on line and he/she indicated that the MOTO G5S Plus would support WIFI calling on AT&T. I looked the user manual on line and it does not mention WIFI calling. I stopped at the AT&T store and asked but all they would say is the phones they carry (no Motorlos) support the feature.
    So my question is does anyone have any first hand knowledge on whether any of the Motorola line supports AT&T WIFI calling?
     
  2. dmapr

    dmapr Silver Senior Member
    Senior Member

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    Location:
    Bay Area, CA
    My Phone:
    Pixel XL
    Wireless Provider(s):
    Verizon Wireless; MTS
    It's not about whether the phone does, but whether AT&T does. Basically they do not support any advanced features (Wi-Fi calling, HD Voice, built-in visual voicemail) on non-branded devices. So most likely you won't get it on the Moto unless AT&T decides to carry the phone.
     
    QLR likes this.
  3. viewfly

    viewfly Mobile RF Advisor
    Senior Member

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    My Phone:
    iPhone 6S Space Grey
    Wireless Provider(s):
    AT&T; Tmobile SIM only
    I certain that the phone itself has to be capable of HD Voice. For example older iPhones aren’t capable of Wi-Fi calling either. I think it only starts with the 6.

    PS Wi-Fi calling is far more reliable than the ATT Microcell from my experience.


    Sent from my iPhone using Tapatalk
     
  4. dmapr

    dmapr Silver Senior Member
    Senior Member

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    Location:
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    My Phone:
    Pixel XL
    Wireless Provider(s):
    Verizon Wireless; MTS
    @viewfly — yes, of course. But AT&T has notoriously refused to enable these features on the phones that support them. For example a Google Pixel phone will be able to use all of these features on the VZW/T-Mobile network, but none of them on AT&T. I've read reports of people who had a branded device and feature enabled on their account put their SIM into an unbranded device and be able to use the feature for a short time while AT&T system is processing the detected IMEI change. Once the change is processed the feature stops working and disappears from the account.
     
  5. rjniles

    rjniles Junior Member
    Junior Member

    Joined:
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    Location:
    Georgetown,South Carolina
    My Phone:
    MOTO E4 Plus
    Wireless Provider(s):
    AT&T
    Thanks to those who have responded but it the answers do not make me feel warm and fuzzy. It kind of mystifies me why AT&T would make this feature so hard to implement (other than a way to sell there own phones). It would seem that the more people who use WIFI calling (using the customer's WIFI) the less pressure on AT&Ts macro network.
     
  6. rjniles

    rjniles Junior Member
    Junior Member

    Joined:
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    Location:
    Georgetown,South Carolina
    My Phone:
    MOTO E4 Plus
    Wireless Provider(s):
    AT&T
    Makes me wonder if I were to buy a model phone they sell with WIFI calling but unlocked from another source if they would block the feature.
     
  7. dmapr

    dmapr Silver Senior Member
    Senior Member

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    Location:
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    My Phone:
    Pixel XL
    Wireless Provider(s):
    Verizon Wireless; MTS
    I'm 99% sure they will. As far as I know it goes by the IMEI: if the IMEI is recognized as AT&T or iPhone you're good, otherwise you're SOL. Yes, iPhones get the preferential treatment :)

     
  8. rjniles

    rjniles Junior Member
    Junior Member

    Joined:
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    Messages:
    213
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    Location:
    Georgetown,South Carolina
    My Phone:
    MOTO E4 Plus
    Wireless Provider(s):
    AT&T
    Not buying an IPhone for both financial and philosophical reasons. Experimenting with Google Voice to see if I can use it as a workaround. Google Voice is fine for outgoing calls but for incoming I will have to use the Google Voice number (not optimal) or port my number (that I have had since 1998) to them and get a new number from AT&T.
     
  9. dmapr

    dmapr Silver Senior Member
    Senior Member

    Joined:
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    Location:
    Bay Area, CA
    My Phone:
    Pixel XL
    Wireless Provider(s):
    Verizon Wireless; MTS
    My Google voice number rings in hangouts.

    Sent from my Pixel XL using Tapatalk
     

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