Hey guys... I've been lurking these forums for a while now and been trying to solve a problem that I'm having... Equipment the problem exists on: 1. My VX8100 (i've been through 2 of them, same results) 2. 24" antenna extender that connects to back of phone 3. My girlfriend's Helio phone (does the EXACT same thing mine does) I bought a farm out on top of a 'knob' My elevation is pretty high (1300ft) compared to the surrounding area. If you go anywhere below where I am, there is no signal.. so my house is essentially on an "island" considering cell phone signals.. Okay, I live in a really rural area but I have a direct line of sight of Knoxville, TN about 35 miles away, as the crow flies. I suspect maybe I'm getting a signal from there... I think maybe my phone is fighting to connect to Knoxville or another tower far off and a tower in my town of Lafollette. 30-40% of the time, when I try to dial out, it works fine! The other 60-70% of the time, it will show a full signal or near full signal, but after pressing "send" the phone just sits there and says "Connecting" Now sometimes if you're patient it'll connect eventually, other times the phone will time out and say "Call failed" Basically, its like trying to make a call in an area where you have little signal strength. Also I would like to mention that the phone shows no bars (the weakest but still a signal) to full bulls but makes no difference in dialing out. Also, the EV logo appears on my phone randomly. My dad's Cingular phone just has a weak signal all around the house and sometimes shows no signal at all, although mine won't dial out most of the time, it never has shown no signal at all. Also, I can be holding my phone and it'll have a very strong singal on the meter, but when I call my number with another phone, it'll ring 2-3 times then go directly to my voicemail, while my phone in my hand never rings or shows a missed call of any kind. This problem actually happens at another location, at my dad's home, he has Cingular and his phone works fine at his house, but my phone will not work, despite showing a full signal. If I move around I can finally get a really WEAK signal and be able to dial out... (sometimes) Things I've tried are: 1. I bought an antenna, around 24" which really helped somewhat, but still does the same thing, just less frequently 2. I've tried all the *228 and whatnot to program the phone and update its roaming I've not bothered calling Verizon as I would imagine they wouldn't be able to help me.. Here's the kicker, I'm a railroad employee and I am on call 24/7. If I miss a call, it means serious trouble, even termination. So getting a reliable signal at my place is key.. if anyone could please help me I would greatly appreciate it... because if I can't improve my phone service then I may very well have to sell this place I just bought less than a year ago, and I REALLY don't want to do that.