Why I'm Returning My v710

Thanks srtpro for giving some of us a little credit...I'm amazed at how critical a few posters are...its not a "personal" issue, some of us just aren't satisfied with the earpiece volume. I've got a house full of cell phones and I know where the "sweet spot" is. When I say my earpiece volume (at 7) is too low, that's a fact. I don't have ear wax or brain damage as some would suggest.

I agree with Kenstee - one shouldn't have to have the volume set at 7 to hear normal conversations....its easy to turn it down if its too loud; its not possible to turn it up if you can't hear it -e.g., on the sidewalk w/ city traffic, in my car w/ the top down, etc. I can adjust all my other phones to fit the situation but not the v710 - therefore it IS a problem and its not physiological or psychological!

I hope a firmware adjustment can be made to permit a wider range of adjustment.

Sorry, I meant to thank jdmass for suggesting that there actually could be some hardware variance! Maybe I do have a little drain bamage but still no hearing loss! :O

 

i've got to agree here. it would be much easier to have enough volume that you would have to turn it down than to have not enough volume even on the highest settings. and as far as the government putting some type of lean on phone manufacturers so they don't make the phones too loud to damage people's hearing....COME ON, ARE YOU KIDDING?? it's like the kid who was trying to sue McDonalds because their food made him obese...get a life. if the phone is too loud, TURN IT DOWN. simple as that.
also, while we're on it, the only "sweet spot" you guys should be trying to find is on your significant others, NOT ON A CELL PHONE. just imagine this scenario: you go to a vzw store to buy the 710 and the salesperson tells you "the 710 is a great phone, but you have to play with it in order to find its sweet spot." that phone then gets shoved right up his a**. is that "sweet" enough for you?? can you hear me now verizon??

 

I'm going to drift off-topic a tad... but coming from my day job where I hear a lot of horror stories... just because people SHOULD have the common sense to turn something down doesn't mean that there isn't a lawyer out there just waiting to sue the pants off of a big corporation for any reason he/she can find. Think back, McDonald's had to pay out big bucks a number of years ago because they didn't warn people that coffee fresh from the pot was, of all things, HOT! Now look at pretty much any coffee cup you get from a commercial establishment and see if it doesn't have some type of warning about contents being potentially hot. If Moto did set their audio limits low because of potential lawsuits, it's just an unfortunate by-product of the litigious society we live in.

 

i'm very aware that we live in a will-i-get-sued world, but there are some things that should be left up to common sense. what do they do about music concerts? or dance clubs? there have been many times where i've had ringing in my ears for days after one of those events, but that's the consequence and i was fully aware of it. regardless, i don't think people should try to find excuses for poor design and construction. it is what it is.

check out this post:
http://www.wirelessadvisor.com/forums/showthread.php?t=3574

 

Mcdonald's won their case on appeal and settled for much less then originally awarded...maybe we can sue WA for me loosing my job for being on forums too much...JUST KIDDIN

 

I was also dissapointed with the earpiece volume of the first v710 I received. I used a v60i previously and got used to the loud earpiece that it had. I got my v710 swapped tonight for a new one and noticed that the sticker on the back where the battery goes says "H/W 3.0". I never looked at what my original phone said but it looks as though this new phone is labelled hardware version 3.0 ??? Those of you who do not have a problem with the earpiece speaker volume, can you post what it says after "H/W" under your battery. I am letting my battery charge before I test it out (and I'm also doing some research before I activare it because I might end up selling it on e-bay).

Thanks.

 

I have one of the early RS phones. Bought it 7/29. I have H\W 3.0.

 

How is the volume of your phone's earpiece?

 

I can't believe that people don't take this seriously. I returned my 710 because I couldn't hear the other party. Totally unacceptable for a PHONE. Sure, who cares if you can hear a camera... but I use my cell phone as my only phone and for business. 4000+ mins ea. month..... the 2 weeks that I had my 710 were some of the worst days ever... POS. I mean really, who cares what the phone can do, and how pretty it is, and how it gets great reception if you can't hear the other person or your battery is dead..... Long live the v60s!

 

So, is it done charging yet? Is it for sale on Ebay or does the new phone have better earpiece volume? I'm debating trying to exchange as well but am well past my 15-day trial. Are VZW stores exchanging them for the earpiece volume issue?

 

Correct me if I am wrong, but I thought the V60 series Motorolas had low earpiece volume as well. That is why I got the LG last year.

 

After my new v710 finished charging I dialed 611 and the volume seemed the same. Then I tried the following trick found at http://www.nuclearelephant.com/papers/v710.html :

This seems to have made my phone louder but still not as loud as my v60i was. Also, can anyone confirm the statement made by the author of the page above that there "are at least two different software revisions going around sharing the same version number" ?

 

It's not great, but certainly acceptable. I can see how this can bother people though. I really do think it depends on what you are replacing as to how much this bothers you. I am coming from a t720. The 710 is better then that, but not nearly as loud as my wifes Samsung a670.

 

think i just might wait for the vx8000

 

I don't know about different software versions (I doubt it). I did try your opcode fix above and it did make my earpiece volume a little louder...maybe enough to add a little distortion - still, I prefer that to unable to hear.

Thanks for your info on this fix.

 

????

The phone already has "firmware" on it. Every phone does. Hardware flaws cannot be fixed by firmware. If the phone has a poorly designed speaker which isn't loud, a firmware upgrade could help, but not enough to correct the problem. Firmware upgrades generally fix things like the phone freezing, certain features not working (like changing wallpaper or something like that) and other things easily associated with software.