On a Friday night I passed the Verizon wireless store and the store was literally packed with lines out the door. The other factory stores for the other carriers had 1 or 2 customers max or were empty. My question is why do customers seem to prefer Verizon and I mean REALLY PREFER VERIZON where they will wait on line for hours in huge crowds? I do know consumer reports said in january of 2004 that Verizon was the best overall service. And it seems like their marketting like "Can you hear me now" were true successes but the fact is they were actually based on real fact at the time. But is this the reason why most customers want them? In the past, the 2 best services were AT&T and Verizon, with Verizon being best in NYC Metro while AT&T was best in alot of other markets. Also AT&T's billing used to be the most expensive as well.