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What version of Mobile Phone Tools do i need to connect to the 3G Razr?

Discussion in 'MOTOROLA' started by Raven2099, Apr 17, 2007.

  1. Raven2099

    Raven2099 New Member

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    I tried connecting to a friends version and it never could connect properly.
     
  2. Kenshinffx

    Kenshinffx Junior Member
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    While a fascinating post. there is no 3G RAZR. did you mean something else?
     
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  3. Cincyball

    Cincyball Issss a niiiiice. High 5!
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    My Phone:
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  4. Raven2099

    Raven2099 New Member

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    I mean the latest Cingular Razr that works on their 3G network.
     
  5. Cincyball

    Cincyball Issss a niiiiice. High 5!
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    I would just update phone tools to the newest version possible...which is 4.36c
     
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  6. Raven2099

    Raven2099 New Member

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    Cingular lists my phone as the V3xx and it's not listed or detected by MPT. Do the steps above still apply?
     
  7. Cincyball

    Cincyball Issss a niiiiice. High 5!
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  8. hawkster

    hawkster New Member

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    I also have the Cingular V3xx Razr (aka Izar) so yes, it does exist. I'm using MPT 4.3.6.c, and it works seamlessly. Much better than my original MPT 3.x.x and the original Razr. The weird/tricky part is you have to update MPT one version at a time: ie, plug your phone into the computer, start MPT (which won't recognize your V3xx), update MPT, close MPT, restart MPT, and update once again. Keep doing this. Eventually a version will be installed which recognizes the V3xx, complete with a correct avatar of the phone. Keep looping through this update process until you get to the current version (which is 4.3.6; I just checked.) I think I had to loop through about 6 upgrades to get to the end.
     
  9. Kenshinffx

    Kenshinffx Junior Member
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    Only thing I could recommend (I ran into this problem myself with a CDMA RAZR) is to go into Device Manager. (Right click My Computer - click Manage - Then click Device Manager on the left) and find the driver for the USB Device you have attached. Then right click it and uninstall it and restart your computer without the device plugged in. It should re recognize it and install it correctly.

    Then MPT should be able to recognize the Device
     
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  10. Raven2099

    Raven2099 New Member

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    Ok i got to the point where it shows my V3xx avatar but I cant get past the Initializing....Please wait scrolling across the screen of MPT.
     
  11. Kenshinffx

    Kenshinffx Junior Member
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    It's not recognizing the phone driver. Maybe you can try uninstalling it and re installing it( If you haven't done so yet)
     
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  12. Raven2099

    Raven2099 New Member

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    How do i go about doing that?
     
  13. Kenshinffx

    Kenshinffx Junior Member
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    My Phone:
    Motorola V3m/ MP3 capable
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    Verizon
    I explained it up there. But I'll repeat it

    Click Start - Right Click My Computer - Click Manage - then click Device Manager on the left side in the new window

    Then you check the Categories in there and try to find the device that is sticking out. It's probably going to be in the USB (Universal Serial bus) Section. It might also install as a Motorola USB Modem.

    Select the device and Right Click and click Uninstall

    You will need to reboot your computer but first unplug the Phone from the computer. When Windows boots back up you wait till everything loads then Re-attach the USB and the phone to the computer. If it recognizes. Check the Device Manager again to make sure it's being seen. Run MPT again and it should recognize and set it up. You may need to set it to V3xx manually but it should recognize.

    I hope this helps.
     
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  14. Raven2099

    Raven2099 New Member

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    Got it working. i deleted my profile created a new one and it just started working.
     
  15. Kenshinffx

    Kenshinffx Junior Member
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    Nice Job, Glad to at least know I was of SOME help... lol

    Usually when windows recognizes something wrong the first time you have to remove then do it again..

    Hope everything runs great now.
     
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