My phone (LG ax565) has had horrible reception for weeks, I drop 80% of my calls and can't hear the rest -even outside- they tell me I'm in a fringe area. My son has my old V265 and has full signal? I bring it to the Alltel store at least once a week - the girls puts a code in the phone and it works for a few days (perfectly!) What is she doing? She won't tell me - says it for "reps only". They have sent me a free replacement phone but since this is my 5th phone in a year (3- 8600's 2- 565's) maybe I just need this code!!!!! Anyone know?