Hi there, My wife and I have 3120's and we each have a problem. 1. My phone shows the wrong icon when I have voicemail. Instead of the envelope, I get what looks like a roll of film, two circles connected by a line at the bottom. I don't have any text, IM, or multimedia messages in my inboxes. 2. My wife's shows the right envelope, but hers won't disappear after she checks her messages. Thanks for any help you can offer.