Ok - here goes.... oh and btw, I am pretty non-technical as far as phones go so please try not to use too many acronyms when responding unless you explain them too... I live in Wilmington, VT on Route 9 and need service here in the valley - especially at my house - and also country-wide as I travel around the US frequently (NY, CT, GA, FL, CA, KS, TX, etc) I currently have AT&T Wireless - Digital One-Rate plan (free nationwide long distance and no roaming) under a corporate discount plan (which I moved here with from Long Island - NY). My phone is an old one - a Nokia 6162i. I get service pretty much everywhere except at my own house (!). This week my brother-in-law is here visting from Florida. He has Alltell with their Total Freedom plan and a newer Nokia phone (not sure of model - can find out if its critical to know). He has service here at my house - no problem. So Question 1 is: WHY does he get service and I do not? I am thinking it is phone related and not carrier related since technically neither of those companies has service here. If so - what phone should I get? The AT&TWS customer service people did not seem to think that changing phones would help.... Next... I called AT&TWS today to see if the new Cingular merger had any impact on plans/coverage available to me, etc. It did not. They still show no service here and so I cannot switch anything or add a line, etc. (They have not made me cancel my existing service however.) Most people here have RCC Unicel but I am not sure if I should switch. I can easily have my neighbor come by with his phone to see ig it gets service here in my house but I do not know if switching to them would give me other coverage issues. I think I heard Unicell was GSM and that may be an issue for me in other parts of the US... (???) So Question 2 is: Any recommendations on if I should switch to something besides what I have and if so - to what? and why? Thanks in advance for the assistance. Your threads have been somewhat enlightening already - I can sure tell you all know your stuff!