Verizon will not roam on Alltel Tower

Maybe there are some network issues on alltels side

 

Are you dialing the area code plus phone number or just the 7 digit phone number?

 

If you can see an extended network signal, you definitely can roam on it... otherwise, the phone wouldn't see and use the signal. I agree with Andy; make sure that you are dialing with ten digits. Roamers require that ten digits be dialed for all calls.

It could be an Alltel issue?

 

Ah Andy very great point this did run through my mind when I was making my suggestion just didnt think to post it.

 

Sorry, I did not know that. Sounds like a problem on ALLTEL's side, then. So other Verizon phone roaming on ALLTEL in the same place work just fine, right? Maybe you need to talk to Tech Support and actually have them open up a trouble ticket for you.

 

Interesting.
Verizon has a weird stand on issues when you tell them it's happening "indoors" but they should understand that this problem has nothing to do with being indoors as it's not a reception issue, but an issue of you not being able to make calls on a perfectly strong ALLTEL signal. Have you called ALLTEL Customer Service? I highly doubt they would know what to do, unless you talk to a higher up tech, and even then, it's highly unlikely they'd be able to help you, IMO, so what you could do, is try sending a letter to Verzon corporate through Planetfeedback.com explaining your situation- then something is bound to get done. :browani:

 

You are welcome- please do keep us updated on what happens!

 

Yeppers give and update.

 

Verizon customers do have free roaming on Alltel in the Charlotte area, and vice versa.
Verizon SID is 139 is Charlotte, free roam for Alltel customers
Alltel's Charlotte area SIDs are 114 (Charlotte), 1546 (Statesville) and 368 (Hickory), all free roam for VZW customers.

...

Anyways I used to have the exact same issue with Verizon & Sprint when I used NAM 1.
If I was on NAM 1 and try to make a call on Verizons network, it'd say the following error message:

"Welcome To Verizon Wireless; we're sorry, we are currently unable to authenticate your phone,
announcement 11 switch 139-103"

and with Sprint, it would say;

"Your authentication code could not be verified, please stay on the line for a customer care representative
Message 264-16"

...

All you should really have to do is report the ESN of your phone to Alltel & Verizon.

Right now, Alltel's system doesn't know that your phone is legit,
and the system won't let you roam until it is confirmed.

I know it now says 114-C but it used to say just 114.
Normally it should say 114.
I wonder why it changed a few months ago. Anyone know?
A few months before that in Charlotte it said 114-B.
What do these letters at the end of these numbers mean anyway?

 

Not sure about the Carolina systems exactly, but where I am in FL, it can vary between 42T, 42P, and 42F.

This SID is broken into 3 parts: 42T: Tampa
42P: Pinellas
42F: Fort Myers

The naming is supposed to be pretty consistent throughout the system. So SID 114 might be broken into 2 or 3 sub-sets. (My focus of calls has been so much data/internet/email that I almost never get a place/receive issue)

 

Only some Alltel SIDs act this way, 42 & 114 are good examples.
114-C may mean Charlotte, but for a long time, it never said the extra letter.

Most other Alltel SIDs in this area will just say a number, with no letter attached,
a few include 116 (Greenville SC), 84 (Augusta GA), 182 (Columbia SC), and 156 (Charleston SC)

 

You know that is a hard question. Usually since you are a Verizon, and not an ALLTEL customer, ALLTEL doesn't even have you in their system, so a Verizon tech would have to get in touch with an ALLTEL tech, but a normal ALLTEL Customer Service rep will most likely tell you there is nothing they can do for you since you are not an ALLTEL customer. Why not try calling ALLTEL and ask for Tech Support...it can't hurt! That's my opinion.

 

On the ALLTEL systems I have roamed on recently out West, they don't add any letters to their error messages, for example. "When Dialing This Number, Please include the Area code, ALLTEL 1473." Got the same for SID 1173, 1739, 1741, 52.

 

.I have only come across this with 114. Dolphin Crazed noted SID 42.

I also wanted to say, that it will still say just "Alltel 114" in their error messages,
but only if I use their analog system.

Also, Verizon's very old error messages (some with James Earl Jones)
can still be heard on Verizon's analog network.

I forgot to mention that when i put programmed Verizon (SID 139) & Sprint (SID 4376)
into my NAM 2, I was able to roam on their systems without any trouble.

I don't know why this is, but it worked.

I was confused, using NAM 1 for Vzw & Sprint would give me authentication errors, but NAM 2 worked just fine.
(i had to lockout Alltel SIDs in order for them to work).

(Sprint 4376 is free roam for Alltel customers only in Upstate SC, Northeast GA, and Western NC on NID 1
other NIDs in 4376 are Neg'd, so Alltel customers can't roam on Sprint in Charlotte, and other areas of the carolinas)

Anyway this incident happened when I got a 2nd Alltel Phone,
(had to trade by mail) (LG AX 4270, same phone) back in march 07.
And it went on for many months.
My 1st LG AX4270 never acted this way

Thats a good idea.
I say just goto a Verizon store, and see what they can do with the ESN,
and have them talk to someone from Alltel, either on the phone, or at a store.

or perhaps try enabling NAM 1 & 2 options.
As you see listed above, I had the same problem, until I put Verizon & Sprint in NAM 2. I kept Alltel SIDs in NAM 1.