Verizon Problems off of Cell One tower, northeast PA

Probably overloaded mobile switching station.
I think I have heard problems like this before on there network.

You may want to talk to South Canaan Cellular AKA Cellular One of NE Pennsylvania

If they can't spend the money to upgrade what needs to be fixed then they need VZW to buy them out.

*228 won't help you here at all on this issue

 

Just canceled today. Term fees were waived. Techician said Cellular one can't handle the traffic. No immediate solution in sight. I had tons of dropped calls on the extended network. My area is Gouldsboro.

 

You're in analog roam
which will be shut down.

 

Sorry to hear that
If Cell 1 of NE PA can't fix the call capcity in a reasonable time frame, they need VZW to buy them out.

VZW could go in and build there own towers since they have a PCS license for that market. That would take a year or so to do if VZW went that route.

Jones, that network is CDMA for about the past year or more.
I think all towers transmit CDMA now.

If Cell 1 of NE PA has not done much to improve the backend of the network then the call capcity is going to be about the same as analog since the switching station can't handle the calls.

 

The problem here is not with Verizon. It is with Cell one. Switching to either carrier won't help. Might want to look into a different carrier.

 

Give that man a Cee-Gar!!!!

Assuming your are in Gouldsboro, not North East:

I know that T-Mobile has good coverage all along the 380 corridor, and even into the Del. Gap. In the mid 90's (when I was still a running tower crews) I spent over two years in the region (between Allentown and Binghampton) building sites for Omnipoint (now owned by T-Mobile). They did a surprisingly good design in their Tier 1 build of what was considered a Tier 2/3 area.

 

Always pass I-380 Northbound from I-80
to I-81 Syracuse, NY and is Covered.
T-Mobile has Built More Cell Sites
in NY Metro Areas than Needed.
But Since this is a Rural Area,
it is always Best to Test other Carrier Service
Inside Your House using
the Trial Period.

 

That is surprising (the lack of T-Mo coverage). The local site development/operations office in those days was in Moscow and the build covered I-84 all the way from Scranton to Middletown. There is a site close to the Orange Reg. Medical Center that was the last of the 'string' at that time. Closer to home, there was a site right off of 390 and another by the Spring Hill Airpark (Sterling, I think the site is called). You must be in a hole or something. Check out Cingular as well.

 

twstrchk, what's your zip code? Maybe Cingular is an option for you. They have native coverage along I-84 and it extends a bit beyond the corridor, but it seems a bit weak.

 

Cingular is by far the best choice out there.

 

For now I guess all you can do is complain to both VZW and CellOne, maybe they will start to realize that an upgrade is necessary. By the time December rolls around and you are out of contract things have either gotten better or you can switch to a different carrier. This is not Verizon's fault but rather CellOne for not upgrading their network.

 

Cellone of NEPA has just upgraded their switch lines and you should not be getting the message SCC 35 anymore. If you are a Cellone customer you need to call them and let them know you are getting that message to further troubleshoot the problem. If you are a Verizon customer contact Verizon Wireless support to have then trouble shoot the problem and they will contact Cellone. I have CellularOne and have not had any problems.

 

Re: update: Verizon Problems off of Cell One tower, northeast PA

Wow, adding 9 Trunk Lines in 2 days, that's impressive to say the least. I do hope this does solve your issues out there.

 

They have been working on it for 2 months now. The increase in tourisum and population in this area has nearly doubled since last year. One of the main factors is there are several camps in this area and you know what happens when you but a couple thousand teens with cell phones in one area.

 

good luck they should be able to work it out

 

We have a summer place in Gouldsboro (Eagle lake). Up untill this summer Verizon worked great there. Now i can't even make a phone call. It is eather call drops after less than a minute or phone shows no service. I called Verizon and they gave me bunch of BS about service not guaranteed and that there are no plans for improvments in that area.

 

Cellularone of NEPA does not have towers near Gouldsboro. I believe that is monroe county and that should be Verizion or another carrier. I would have them look into more.

 

Goudsboro actually is just inside the corner of Wayne County across the line from Monroe and Lackawana Counties.

 

The Closest tower to Goldsboro is over 5 miles away and do not think that tower will be usable in that area due to terrain.

 

Well, amazing. I just resigned with Verizon and yes, no more dropped calls. Just 4 weeks ago it was a nightmare. Cell one must have upgraded.
I do live in Gouldsboro, Big Bass lake to be exact.

 

Thank you for that info.