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Verizon Nigthts and Weekends Loophole

Discussion in 'Verizon Wireless Forum' started by silverado, Mar 14, 2008.

  1. silverado

    silverado Senior Member
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    According to their website:
    Unlimited Night & Weekend Minutes
    Night Hrs: (M–F) 9:01 p.m.–5:59 a.m.
    Wknd Hrs: 12:00 a.m. Sat.–11:59 p.m. Sun.

    I used to tthink I could place a call at 9:00 and it would count as nights.... better wait til 9:01!!

    Also, is there a hole??? From reading the above it seems that Sunday at Midnight it ends and doesn't start again until Monday night at 9:01. In other words Monday morning between 12:01 and 5:59 am appears to be peak!!!
     
  2. Jodi

    Jodi Keep on swimming...
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    No hole. At 12:01 Monday, until 5:59am, that is considered normal weekday "OFF-PEAK" or "NIGHT" minutes, which is different than the WEEKEND minutes.
     
  3. scottb

    scottb Bronze Senior Member
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    Also, Verizon will "span" calls across times. In other words, if you place a call at 9 pm, only one minute will be applied to peak minutes. The rest of the call will be off-peak (night). This may be regional so best to call and check first.
     
  4. Jerro

    Jerro Bronze Senior Member
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    TRY THIS. From Friday night at 9:01 PM to Monday morning until 5:59 A.M. GET IT?
     
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  5. VZW-LOVER

    VZW-LOVER Senior Member
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    VZW never would have a loop hole like that! They spend every dollar twice. Their a money machine and especially in the nickel and dime department.
     
  6. Eric47

    Eric47 Bronze Senior Member
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    TMOB's N&W's are screwwy like that also.

    Buyer Beware
     
  7. M in LA

    M in LA Mobile 28 Years Plus
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    That would make sense, but we all know Verizon follows their own bizarre logic on these things. Technicalities, technicalities, technicalities...:D
     
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  8. Eric47

    Eric47 Bronze Senior Member
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    they are the ultimate in "OHH you didnt read the fine print? you didnt listen when we told you that? thats to bad...well pay your bill anyhow" lol...

    just like in the thread about browsing the ringtones, i dont feel bad for people that dont read into what they bought, the company is going to tell you these "loopholes" its up the customer to pay attention to them...

    but at the same token, at a certain point, it makes you wonder if companies like VZW are out to screw mr.consumer bc they know they wont do their homework....
     
  9. M in LA

    M in LA Mobile 28 Years Plus
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    I wouldn't say Verizon is the "ultimate" when it comes to terms and conditions tight-fistedness. Every carrier has their covert ways of doing things, a.k.a. as "nickel and diming".

    I also don't believe Verizon is "out to screw the customer". Every business is "out to screw the customer" in some form or another, whether they realize it or not. Businesses are in operation to provide a service and make a profit. Verizon just hasn't been too "discreet' about it.

    For all of the complaining people do about Verizon, they continue to gain customers at amazing rates. They have been consistently successful at this, so they must be doing something right. Verizon is FAR from perfect, but it gets a little annoying when people bash them any chance they get.

    EricN4707, AT&T is no saint either.
     
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  10. charlyee

    charlyee Ultimate Insanity
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    I agree with Mike 100%. I had Verizon for 5 years and although I had many reception issues being "had" by them never happened.

    The OP's initial question on what happens from 12:01 am to 5:59 am was answered by atleast 3 posters explaining there are no hidden charges in there.

    As mentioned on VZW if you start a call at 9:00, you are only charged peak rate for 1 min, not so on at&t, the entire call is on the rate that is applicable at the start time. I wonder how small a small print at&t has that explained in.:rolleyes:

    Then there is a small matter of roaming, at&t penalizes if there is a certain percentage (don't remember the percentage) of roaming in 2 consecutive months, but unless you have a modded phone there is no way to tell that. Verizon phones flash the roaming triangle or turn it on solid depending on what the roaming scenario is.

    There are many many more like this from all cellphone providers, so to call any cell phone provider "the "ultimate" when it comes to terms and conditions tight-fistedness" is ludicrous.
     
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    #10 charlyee, Mar 14, 2008
    Last edited: Mar 14, 2008
  11. Eric47

    Eric47 Bronze Senior Member
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    dont get me wrong im not saying one is better than the other, i just find it interesting the way in which they treat their customers. i just know from my personal perspective how i have been treated by them in the past, so granted, this is only my opinion not necessarily facts. but i always seem to find it convenient that there is always discrepancy's to me in it all.

    and trust me i dont think AT&T is anymore of a saint, but they seem to be more for the customer than most other carriers, with the exception of TMOB possibly who ive personally had the best experience Customer Service and policy wise.

    granted, maybe Ultimate is strong words, but when you go over your minutes 1 time in a year, offer to upgrade your plan, and they still wont consider helping you on a bill or to get a new phone or anything...and seem to not care that your unsatisfied and you get a lecture from the "CUSTOMER service" rep who tells you "well im sorry you feel that way, but we arent going to help you, its your own fault" when you tell them your not satsfied..., a company just leaves a bad taste in your mouth thats hard to get rid of. for me personally.

    AGAIN..this is just my opinion, and im not saying that others havent had this experience with ATT/TMOB/ALLTEL/SPRINT/whoever..i just feel that in my experience, to me personally, i have found that the way they do things is not what i expect from a top tier wireless carrier.

    again...my opinion. respectfully.

    sorry if anyone was confused by what i was saying with all of that, i dont really mean to get the thread this far off hand.
     
  12. Ellen

    Ellen Guest

    Well said Mobile Mike. No carrier is perfect, AT&T included. :cool:
     
  13. Ellen

    Ellen Guest

    I've been reading a lot of your posts, not just in this thread, but in others as well. And in almost every one of them, I can't help but notice how you put down ALL the other carriers, except for AT&T. For the one bad experience that you have had with Verizon, there are just as many people out there, that have also had a poor experience with AT&T. This however, doesn't make Verizon, or AT&T bad carriers.

    I'm sorry that YOU personally, have had a bad experience with Verizon. This however DOES NOT make Verizon a bad carrier. I've had Verizon on and off again for the past few years, and never had a problem receiving a credit that was due to me. ......Btw, getting a new phone has nothing to do with the type of plan you on on with Verizon. Phone upgrades have always been been a separate thing, regardless of how many times you changed your calling plan during the year,.

    Just my three cents. :D
     
  14. Ellen

    Ellen Guest

    Charlyee, I could be wrong on this, but I thought I read somewhere that AT&T was thinking of changing this practice? One nice thing about AT&T, is the option to add "Early Nights & Weekends" to your calling plan for $8.99/month. :)
     
  15. Eric47

    Eric47 Bronze Senior Member
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    guess i never had a problem with ATT :) Not to say people haven't though...

    but seriously, if this forum isn't here to discuss these things and talk about our experiences and our thoughts then what benefit does it serve to current or future consumers?

    my point is this, if i, or anyone else on here who shows favoritism was to never say anything about the carriers good or bad, then no one would ever benefit from the knowledge or experience of others, which is the main premise for a forum, and this one in particular, i do believe.

    this to me is no different than liking Hondas over Chevys and Fords or Budweiser over Coors and Miller :D

    just my :twocents:
     
  16. charlyee

    charlyee Ultimate Insanity
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    Hi Ellen, yes you are right, I have also read that at&t is thinking about it, but nothing has changed. I really never found anything in writing that specifically explained this either, good thing my class mate is the manager of both our corporate stores :D

    Yes, the early NW is nice but I believe Sprint also has early NW so it's not unique to at&t.

    I have good experience with all of them as well as bad, so basically all their small prints are illegible. lol
     
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  17. Eric47

    Eric47 Bronze Senior Member
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    yea dont get me wrong guys, ATT has pissed me off before...actually a few times.

    i just feel i have the lesser of evils for now i guess.


    anywho...hey nights and weekends is gonna start soon...if you have 7-7 :)
     
  18. Gamer03

    Gamer03 Technology Aficionado
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    You are right Charlyee. I think on most Sprint plans, the n&w minutes start at 7 pm. My n&w minutes for Sprint start at 5 pm. :cool:
     
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  19. Eric47

    Eric47 Bronze Senior Member
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    damn 5! that must be nice.
     
  20. Ellen

    Ellen Guest

    I agree with you here. There is absolutely nothing wrong at all about pointing out a bad experience that you may have had with a particular carrier, and keeping other members of the forums informed....The problem occurs when a person continues to bash a particular carrier that they have had a problem with, in every other thread. I hear you saying a lot of good things about AT&T. But I have yet to read a post by you, that mentions the flaws that AT&T has. ;)

    I'm going to end this here, by apologizing to the OP for getting this thread off topic..... The "my carrier is better than your carrier" discussions never prove anything anyway...
     
  21. Jay2TheRescue

    Jay2TheRescue Resident Spamslayer
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    Yeah, but its Sprint... Not to continue any particular carrier bashing, but DC is their home market and their coverage sucks. One would think that they could at least cover their home market. They used to be ctuuing edge, they were the first here to build a digital network, but now their coverage is not as good as others. Even TMO has better coverage in the DC market than Sprint. Most everyone I iknow is on either ATT or Verizon, then there's a few TMO's, and only 1 or 2 Sprint/Nextel. Most of the people I know on Sprint/Nextel have switched carriers in the past 3 years because of cost and quality issues.

    Jay
     
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  22. larry

    larry Sprint loyalist and former mod
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    Their home market was actually Kansas City up until a couple of years ago when it became Virginia. DC has seen a lot of improvements since the merger so I'm surprised you would say they suck there. The maps shows it pretty well covered and the people I have talked to there don't have those complaints.
     
  23. leafsfan81

    leafsfan81 Junior Member
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    I'm glad that someone else pointed out your more than obvious bias against Verizon Wireless. You're entitled to your opinion, of course, but it just seems like you are quick to pull the trigger whenever there is a consumer complaint against VZW and offer little in the way of support other than bad-mouthing the company advising the poster to have read through their contract more carefully.

    Remember:

    Your mileage may vary.

    Also - for those having any problems with customer service, I encourage you to visit The Consumerist. They recently did an interview with an author that had some really awesome techniques for getting your issues escalated and resovled - along with when NOT to bother with issues.
     
  24. Jerro

    Jerro Bronze Senior Member
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    Sorry to hear about your blader problem. Or did you mean to say it got you upset, angry or made you mad?
     
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  25. HLOGGER!

    HLOGGER! New Member

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    I have also noticed in alot of his posts.I thought this forum was to help each other instead of carrier bashing.
     
  26. Studogvetmed

    Studogvetmed Member
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    Interesting. i thought all carriers charged by the time the call originated, so if you start a call one minute before the non-peak minutes start, you end up being charged all peak.
     
  27. Gamer03

    Gamer03 Technology Aficionado
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    I guess so. But most of my calling is not done until 9:15 at night when I get out of my night class so to me it doesn't really make a difference.
     
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  28. Gamer03

    Gamer03 Technology Aficionado
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    Wow. That is pretty bad. But down in my area, they are the only carrier that works the best for me. We have 4 lines on Verizon and we will be switching to Sprint in August due to the fact that we receive a -101 to -103 db on all of our Verizon phones inside of our house and -106 db results in no signal and/or a dropped call. My Sprint phone on the other hand gets a -78 to -80 db signal inside of our house.
     
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  29. Jerro

    Jerro Bronze Senior Member
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    Sprint is fine in some places its the best in some. Although for a long time Verizon had a big hole in an area near by. After years of pointing it out (by many) it is now well covered.
     
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  30. josephd

    josephd Tomorrow is another day.
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    It is a bit unfair, the old AT&T wireless would switch you over automatically. And even though we have early evenings the same rule applies, pay attention to what time you place the call and know the exact time when early evenings begin. When I had my second line she made a 50 minute call at 6:59 pm and that entire call was charged for DT minutes.
     

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