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Verizon has been in NJ for how long?

Discussion in 'Northeastern US Wireless Forum' started by Airb330, May 10, 2004.

  1. Airb330

    Airb330 Silver Senior Member
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    I posted this at hofo, I think it's very funny when no one responds when Verizon has some coverage issues. For me, there is no excuse to have crap reception at a major destination where the network is 10+ years old.

    I went to Six Flags: Great Adventure on Saturday. Boy, Verizon was weak. I was really surprised. There was a cell phone tower in the parking lot, with Sprint and two other carriers on it. I got spotty signal outside, as one side of the park had about 4 bars (-80 signal) and others had 0-1 (-100 signal). Inside, you might as well put the Verizon phone away, as it was mostly dead, but some analog or digital was present. I dropped one call at the park. If the park was not there, and it was just woods (like the surrounding areas), then the coverage would have been fine. Since it is a major destination for central NJ, I found the coverage to be seriously lacking in the park and the surrounding area, especially considering there was a tower in the parking lot. This was on a Moto 120c (friend), Vox 8900 (mine, performed the best), and a Kyocera 2135 (friend).
     
  2. Fire14

    Fire14 Easy,Cheap & Sleazy
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    Wow, that is really suprising, I think there is another tower further back from the parking lot as well. I was there last weekend with AT&T and a friend with Cingular and we had full coverage thruout the park and inside buildings. I agree you would think they would have coverage in a major park like that. I also posted an experience in Feb, in A/C a friend with verizon had no coverage in any of the casino's or the convention center, where his wife with Cingular and myself with AT&T had great coverage in them.
     
  3. agentHibby

    agentHibby Iowa Cellular Guru
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    If Sprint is extended can you force your phone to Sprint??
    If so you have proof that the network there is crap :thumb: :crying:
     
  4. Matt

    Matt Twin girls!
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    I would guess Verizon (nee Bell Atlantic Mobile) has been around for almost 20 years - the first half mostly analog, since CDMA deployments didn't start until the mid 90s.
     
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  5. Critic

    Critic The Digital Ruler
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    Having worked at Six Flags for four years, and knowing the way the park (and the corporate parent) does business, I wouldn't be half-surprised to find out that Six Flags signed some kind of agreement with Sprint - making them the "official carrier" of SF in exchange for giving them exclusivity on the towers. Great Adventure (and the adjoining water and safari parks ) is a bigger place than you'd realize - Six Flags actually owns about two to three times as much land as is currently built on, so not allowing VZW to put a tower on property can definately kill VZW's signal strength inside the park. Also, bear in mind that there are radio signals flying all over that park - wireless microphones, Pyro signals, etc. - plus the park supervisors talk to each other on Moto Spirit* radios - I don't know what frequency they use, but if they're near the 800 band, it might explain why VZW isn't there.

    *At least, they did when I was last there. It's possible they've moved to Nextels by now, but I doubt it.
     
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  6. Airb330

    Airb330 Silver Senior Member
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    I got an email back from Verizon saying I needed a new PRL...ok...I just got the phone programmed on Friday...! They said to call a number and report the tproblem since it is such a destination in central NJ.

    So it must have been Sprint, ATT, and Cingular on the tower, makes sense. People with nextels and T-Mobile were complaining in some lines.

    From some of the rides I saw a SUPER huge tower, I am not kidding, at least 400 feet with it looked like two carriers on it. Most likely 3-4 miles away. There were a few other towers a few miles out, but that one was huge. Verizon needs to allow Sprint roaming in the park if they cannot get on the tower in the lot.

    Hibby, yes I can force sprint and find out their strength compared to Verizon. In many places it is better. I didn't sign up with them since I love mobile to mobile minutes, text messages, and I got a good deal on the 8900 for a one year--Sprint would have made me sign a 2 year (since one cannot upgrade for 18 months). In the northeast I'd say Sprint is overall very good. Verizon is going to *need* Sprint if they want to compete with ATT/Cingular in NJ, PA, and DE.
     
  7. NYCDru

    NYCDru Sprint Newbie
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    Hmmm, If six Flags gives exclusivity on there land to Sprint and ATT/Cingular were lucky then there realy isn't much VZW can do. Yeah, they need to let thee be free roaming on Sprint there.
     
  8. cryogenic

    cryogenic Bronze Senior Member
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    but again... he'll be on extended network and won't be able to text msg, nor will m2m minutes apply to his calls. Yes, he'll have coverage, but he'll give up a good bit in return for it. Verizon has enough money, they could throw some @ the park's parent company and get those "exclusive rights" (if they exist) pulled. I'd say they could do it for less money than they would pay out in roaming costs to Sprint in a given year. The customers don't pay for roaming on Sprint, but I'm sure Verizon gives money to Sprint based on the number of minutes their customers use on SPCS's network. Amusingly enough, at Six Flags in Atlanta, GA, I remember VZW being strong throughout the park, along with even T-mobile GSM. I had a US Cellular phone that roamed on VZW down there and my Cingular phone at the time roamed on T-mobile GSM. Never really had any trouble with either. Go figure.
     
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  9. iGlenn

    iGlenn Junior Member
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    I doubt it, I've seen the churn numbers from the Philly and the NY Metro region and they have been very impressive.

    As far as the park not being covered by Verizon or T-Mobile, well this basically doesn't surprise me at all. How many months out of the year is the park in use? How many other places can you think of that are weak areas but are populated year round?

    Guess where the wireless companies are going to spend their money first to improve coverage?
     
  10. Jerseyphoneguy

    Jerseyphoneguy Junior Member
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    That's weird. What casino were you in? I never had any trouble with Verizon at Bally's and the surrounding area.
     
  11. Airb330

    Airb330 Silver Senior Member
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    Verizon's attitude will be it's undoing. No one I know is happy with them, but they don't see a better alternative right now. People just stay with Verizon because they think they are the best, which IMO won't be lasting. The network is overloaded, or is darn near it everywhere I go. EC levels constantly over 10, while on Sprint, they hover around 3. Who cares how long the park is in operation? I expect my phone to work where people go. For the nation's best wireless carrier, I do not think I am asking for too much.
     
  12. iGlenn

    iGlenn Junior Member
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    Of course everyones experience will vary from carrier to carrier. Call it arrogence if you like, churn numbers and net adds don't lie. The fact is your phone isn't going to work everywhere with any carrier. Every carrier has coverage holes and issues, VZW just happens to be the best of the bunch.

    VZW isn't for everyone, if another carrier suits your needs better then maybe you should change, no hard feelings here, it's just business.
     
  13. Airb330

    Airb330 Silver Senior Member
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    Like I said, people think Verizon is so great hence the new numbers. Churn is low because most people have Verizon for two years, and upgrade their phones for free, and I can't blame them. Verizon has one great thing: marketing. I just see Verizon having more and more problems, while Cingular and Sprint seem to be getting their act together. If some carrier claims to be the absoute best, they need to step up and get their coverage together. I hope Cingular starts advertising their improving and generally solid coverage.
     
  14. iGlenn

    iGlenn Junior Member
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    VZW has consistently reported solid numbers quarter after quarter. They claim they are the best because obviously the average consumer thinks so (or else they wouldn't have the best numbers).

    Just because your phone doesn't work in a few areas you'd like it to doesn't mean that they don't have their coverage together. When it comes to churn people generally fall into three categories a) people are satisfied with their service/coverage, b) they aren't satisfied but they know of no other carrier that would meet their needs, or c) the customer has found another carrier that will meet their needs.

    With VZW having one of the lowest churn rates I'd have to say that a bigger portion of VZW (compared to competitors) customers fall into categories a or b.
     
  15. Fire14

    Fire14 Easy,Cheap & Sleazy
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    We were in every Casino over the 2 days, plus this happened in the convention center as well.
     
  16. jones

    jones Silver Senior Member
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    We are talking about Service, Not the Number of Customers gained. :eek:fftopic:
     
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  17. iGlenn

    iGlenn Junior Member
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    My point exactly. If the service wasn't good people wouldn't be signing up.
     
  18. Airb330

    Airb330 Silver Senior Member
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    Then how can you explain T-Mobile ;).

    People preceive Verizon as being the best, they sign up, and are pleased with the coverage. That doesn't mean they are automatically the best you know? I just feel Verizon has a lot of holes in some odd places, where Sprint is great. With 2 GSM networks merging, there will be few holes. Verizon I feel needs to allow Sprint roaming in some of these heavily travelled spots, that's all.
     
  19. iGlenn

    iGlenn Junior Member
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    I don't disagree with you on T-Mobile, they are a great company, and they've got the numbers to show for it. Many of the reasons that they are successful is because they offer more minutes for a lower price, have cooler phones, have lower credit standards, offer spending limit accounts, and is rapidly expanding coverage.

    As far as VZW allowing Sprint roaming in NJ. I don't see it happening, and I don't think it's needed. Subscriber growth and churn numbers support my point.
     
  20. WirelessBeachBum

    WirelessBeachBum Soylent Green is People
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    The biggest thing with Verizon is they have to justify every decision they make...it has to have a business case. I don't know why they don't have coverage there, but it could be that area is not high on a priority list because since it is a gated contained area where people generally go for pleasure and not work, they figure that weak area's where people are more likely to complain need fixed first. Area's like that usually will not get coverage unless a deal is made with the park "give us all your phone service and we'll put up a tower" and so on. But I'm just guessing...in general if it's not going to get activations or keep customers from churning then it's not a big deal. For most people six flags is a once a year thing....more people will churn for not having coverage in a local Walmart than for not having coverage at six flags.
     
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  21. Airb330

    Airb330 Silver Senior Member
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    But why is it, that the PCS carriers seem to care about destinations? Verizon seems to lead complaints with poor coverage at destinations such as malls, parks, etc. Hershey PA is a touristy area, coverage sucks, Sprint is totally fine. There's just no excuse for such an established carrier. Once a year thing or not, a major destination should have better coverage. If Sprint can manage it with such a "crummy" network so can Verizon.
     
  22. iGlenn

    iGlenn Junior Member
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    When the 800 megahertz carriers started building their networks they focused on major highways and travel routes. You generally only used your phone in the car, in door coverage wasn't a concern. The PCS carriers focused their concerns more on in door coverage because they started off with hand held units. Now that hand helds are the big thing more and more sites are being turned on to provide in door coverage. But the big money is still where the highways and the major routes are and that is VZW's primary focus. As Wirelessbeachbum said more people are likely to churn if they drop calls driving to and from work, but almost no one will churn just because it doesn't work at Six Flags. In addition, Six Flags is generally a weekend destination, they don't make money off of nights and weekends.

    I've never been to Hershey with my cell phone so I'll take your word that it's bad (if I think about it tomorrow I'll look up the coverage on the map), but I see your point. Doylestown and Newtown, PA was the same way, in door coverage in town was bad but it was great outside the the town on the highway, that has just recently changed, now in door coverage is really good due to two new sites.
     
  23. agentHibby

    agentHibby Iowa Cellular Guru
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    Just to clairify Cellular buildout in 1986 was on intercity metros (in cars) and highways. They did not design networks at first to be used in buildings always and homes in suburbs until the handhelds become popular. Cellular was supplemental not a take over for wireline. I think everyone knows that.
     
  24. Critic

    Critic The Digital Ruler
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    Here's a (potentially) more devious reason why VZW's signal doesn't penetrate Six Flags Great Adventure:

    Verizon has the payphone concession. (Or at least, they did the last time I was there.)
     
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  25. TheZelot

    TheZelot New Member

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    It must just be SF in NJ. Verizon works fine at SF New England.
     
  26. TeeJay

    TeeJay New Member

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    Enjoy the Park!

    Here's my own personal solution: Turn off my cellphone so I can spend more time on the rides and less time testing coverage.
     
  27. jones

    jones Silver Senior Member
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    Re: Enjoy the Park!


    How can you enjoy if one of your friend is missing in the park and you can't call him/her.
     
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  28. Airb330

    Airb330 Silver Senior Member
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    Re: Enjoy the Park!

    Heh, if we did get separated it would have been bad, with everyone's phones messing up. Ok, so the place isn't the most profitable (Lol--yes Verizon has the payphones), but if Sprint, Cingular, and ATT consider it a decent spot, I think Verizon can too. Since I am on this awesome network--which I've never seen by the way--I expect more.
     
  29. French

    French New Member

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    I was just in Hershey, PA on May 1st with Verizon and my phone and Skid's phone worked just fine.
     
  30. Airb330

    Airb330 Silver Senior Member
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    It's usable, but not that great. Worst part is the drive to Hershey from my area--Verizon is really bad in some areas--Gap, PA comes to mind. ATT and Sprint are great there surprisingly!
     

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