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Verizon ESN change... lies?

Discussion in 'GENERAL Wireless Discussion' started by ockidd15, Jul 20, 2003.

  1. ockidd15

    ockidd15 Senior Member
    Senior Member

    Dec 12, 2002
    Likes Received:
    Well, I'm on Verizon's AC plan and wanted to switch my ESN to the samsung a530. I called cc and they told me thier computers won't take the a530 ESN because of my pricing plan. Well, the funny thing was I activated the a530 a few weeks ago and I'm currently on the VX6000. I told them this, but they still told me the computers wouldn't take it because of my plan. It required a tri-mode phone. I went through 5 cc reps who told me the same thing UNTIL finally i came upon someone who just entered the ESN and that was it. No problem. Anyone have ideas as to why the 5 previous cc reps couldn't do it?
  2. GoodmanR

    GoodmanR Silver Senior Member
    Senior Member

    Jun 11, 2003
    Likes Received:
    New York, NY
    My Phone:
    Moto v3 Razr
    Wireless Provider(s):
    Cingular (Voice) + T-Mobile (Blackberry)
    what plan are you on.

    the NSR plan requires a trimode phone. The AC plan will require you to accept a digital only coverage map.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. RaiderDoug

    RaiderDoug Junior Member
    Junior Member

    Oct 3, 2002
    Likes Received:
    The reason is that the people you talked to are idiots.

    You are right. They were clearly wrong.

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