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Verizon- Being charged for Sent Msgs. when only receiving msgs.

Discussion in 'Northeastern US Wireless Forum' started by MIkeP, Jan 2, 2003.

  1. MIkeP

    MIkeP New Member

    Joined:
    Oct 3, 2001
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    I have a problem with Verizon's Text Messaging service. I am currently being charged for sending messages ($.10) that are actually messages I have received. I never send any messages from my phone, I only receive Message Alerts that I have setup on the Verizon website. I did not opt to get the Text Msg (100 for $3.00) package because I felt it was not worth getting. I currently average about 90-110 alerts per month, which should only cost me $1.80-$2.20 per month, instead I am being charged over $10.00.
    I called their Costumer Service and they are investigating the issue. They say it is most likely a Billing problem and not a technical issue.
    Has anyone else ever encounter this problem with Verizon?? Is so, was the problem resolved??

    Thanks
    Mike
     

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