I just recieved my new phone in the mail and i called verizon and did every in order to activate it. It then said to press *228 and select option 1. It has been 5 hours now and it still says we can not program your phone at this time. Do they have to deactive my other phone? any help will be awesome.
since your other phone is still active, have you done an ESN swap? You can do this on the internet. Then you can do *228 option 1. If you still are having problems, call *611 from your wireless phone or call their customer service number.
In addition, make sure your old phone is turned off, when you do the swap. Make sure that you are in a strong signal area, Make sure that you are in your home area. If the above does not work you must call CS, they can do the 228 thing from their headquarters.
This is where GSM leads CDMA. Insert the SIM card your done. No fooling around w/ *228, no loosing of Information on the Phone Book. Now why can't CDMA phones do this if they're better.