SOUTH U.S. -- Upgrading the complicated way

Good luck with that, but I don't think its going to work. When they ship the new phone your "new account" is created. I don't think they'll let you keep the phone and cancel your "new" line without paying an ETF.

 

It sounds simple, but often times there is no simple solution when it comes to purchasing a new wireless phone. I am just saying from my years of experience on this site that it is highly likely that it will not be as simple as you think.

-Jay

 

You still got 15 days to return it. I would undo it quick. Besides LGs suck pretty much on CDMA networks.

 

Maybe on Alltel, but not on Verizon.

 

I would return the phone you ordered online. The contract isn't going to be able to be moved from one number to the other. However, I would call Alltel's sales department. They have the ability to price match online, unlike the stores.

 

Now I don't like LG phones, but its pretty much accepted that CDMA LG's are decent, and GSM LG's are junk. The one LG I've ever owned (CU 320) was taken back to the store after 26 hours because I couldn't stand the dropped calls anymore.

-Jay

 

I'm not sure, but I think once you cancel the "new" account they black list the phone ESN until it is returned to prevent that sort of thing from happening. I've also heard mixed reviews on the Rythm about the slider wheel not working properly. We've had at least 1 return (I'm an authorized Alltel dealer) on that phone for that reason. If you still want an LG with decent music try the Scoop or Scoop II as the Scoop should be around $30 after the rebate. Or buy a basic phone and wait until you can switch to Verizon if you are in a market that will.

 

You can't move contracts between phone lines. You started up a new line of service and the service agreement is bound to THAT line. You can certainly move the phone itself, but the contract is bound to the line of service it was created under.

So basically you just activated a new line of service that, if you keep longer than 20 days from date of purchase, you will be stuck with for two years.

You do realize that you are not the first person to try this, right? We folks at CS know all the tricks customers try to use. You are trying to play the system and it isn't going to work out the way you hoped.

 

And since you bought online, which is buying from letstalk and not alltel. Be prepared for THEIR return polices/fees/etc

 

Jan of this year, I upgraded / purchased 4 Motorola Razr's, local sale, talked me into buying the phones for $127 total, and then receiving $50 / phone rebate ($200). All I wanted was new batteries for my old phones for now, I didn't want Alltel ever again - very bad experience. I have been an Alltel customer for more than 2 years. Anyway, purchased 4 phones, 2 year contract, now Alltel denied all my rebates, "MDN" is not valid. After 3 months and resubmits I received 1 - $50 rebate. Every time I call CS, I hear a different story / different excuse. Customer service - nonexistent!

 

That doesn't sound like the Alltel I know. Sorry you got burned.

 

The number you need to call for rebate help, not CS.

1-800-460-0942

 

1-800-460-0942 , yes I contact them a number of times that's the number for the rebates, also contacted CS for Alltel, I talk to my salesperson almost every week at the Sam's Club kiosk, even contacted Verzion CS (9 emails and 3 phone calls after we received the letter from Verizon). Verison says can't help becuase I am an Alltel customer. Alltel customer almost 2 1/2 years, and my MDN's are not valid, I keep getting charged for my service so someone must know my MDN's are valid. I only purchased Alltel because the salesperson assured me Verizon's purchase of Alltel has made all the difference in the world, and Verizon will not let me down like Alltel has.

The reason I didn't want to go with Alltel this time, 2 1/2 years ago, 1) Alltel burned me on my rebates, wouldn't send me all the rebates for 4 of my phone purchases, 2) Alltel canceled my phone service 31 days after I started my contract - something about they couldn't be sure I was going to continue to be a customer. Then they canceled my service the 3nd month of the contract too - something about a computer glitch (because my service was canceled once, the computer automatically canceled my service a 2nd time. I had CellOne for 6 years before Alltel, and never had any issues like I have seen with Alltel. The only reason I changed to Alltel was at that time CellOne couldn't give me 4 phones lines on 1 contract, only 2 phones per contract which was about 1 1/2 to 2 times more expensive, now it seems it would have been worth it.