Updating phone software?

dial *228 and select option 2

 

*228 does NOT upgrade the software. It will update the PRL (Preferred Roaming List) or activate a new phone, but it does NOT upgrade the software on the phone. To do that, you have to go to a Verizon store and ask if there is a more recent version than what you have. It should be free, however.

 

It's a little more complicated than that. If you are talking about the actual software on your phone, usually called firmware, which controls the features, this must be done at a Verizon store. *228 will only update your PRL which determines your roaming capabilities. It is not a firmware upgrade.

To the original poster. If the firmware on your 815 has the letter E in it then it is the latest.

 

then why does *228 give you 2 options when you call...........

1)to update your phones software
2)to update your phones roaming capabilities

 

Option 1 is to program your phone with the correct number, SID etc and PRL. It will not change anything with the actual firmware on the phone. That has to be done at a verizon store.

 

So if you use *228 it wont effect any seem edits you have done to your phone?

 

The ONLY way to upgrade your software is to take it a VZW store and let them. Be aware that most VZW stores want you to leave the phone for most of the day.

*228 has NO effect on the SEEM edits.

 

Why doesn't VZW allow us to update software over the phones?

 

because it's network traffic that they dont want to let you have cuz technically if they let you update over the air they would have to give you the data usage for free

 

If it's a phone that comes with a usb cable you can usually upgrade yourself using software from the VZW website, otherwise you have to take it into the store (a corporate store not a kiosk).