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Unknown Device

Discussion in 'Sprint Forum' started by Airb330, Apr 27, 2006.

  1. Airb330

    Airb330 Silver Senior Member
    Senior Member

    Joined:
    Apr 25, 2002
    Messages:
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    Cell Tower Picture Gallery:
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    Location:
    Mt. Royal, NJ
    My Phone:
    iPhone 4
    Wireless Provider(s):
    Verizon
    When I log into Sprint.com it shows "Unknown Device" where it used to show my a920. I'm concerned only because I added TEP 2 days ago, and say my phone is lost....I just see this or something screwing me. :confused: :(
     
  2. AnthroMatt

    AnthroMatt Big Meanie
    Super Moderator Senior Member

    Joined:
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    Location:
    Mesa, AZ
    My Phone:
    Apple iPhone 7 Plus
    Wireless Provider(s):
    Verizon
    Probably just a website error. The phone's ESN contains all the info as to which device you own, and as long as that is in Sprint's system you are fine.
     
  3. wheresmyfreakinpresent

    Joined:
    May 1, 2006
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    did you lose your phone? I would call technical support, because customer care are a bunch of stupid telemarketers (lol). Ask them if they can check to make sure that your ESN was not flagged as stolen, and have them please maybe even do a ticket for your website access. Sometimes what may seem insignificant, can snowball into something much worse if you don't "attack" it right away.
     

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