Welcome to Our WirelessAdvisor Community!

You are viewing our forums as a GUEST. Please join us so you can post and view all the pictures.
Registration is easy, fast and FREE!

Universal Agents??

Discussion in 'Sprint Forum' started by RJB, Jul 14, 2007.

  1. RJB

    RJB Gold Senior Member
    Senior Member

    Joined:
    Dec 9, 2004
    Messages:
    7,068
    Cell Tower Picture Gallery:
    99
    Likes Received:
    36
    My Phone:
    iPhone
    Wireless Provider(s):
    AT&T
    I just have a question and I was thinking about this today. Do you think there will be a day when Sprint will have more of a Universal customer service agent instead of having so many little departments. I understand some people like this idea. But it can be a hassle when I have a question and call for an answer thinking I called the right place and be transfered. I just mainly have experience on Verizon and it just seems to me that the Verizon agents are more prone to do more than one or two things. Not trying to start a vzw vs sprint just vzw is my only other experience.
     
  2. Airb330

    Airb330 Silver Senior Member
    Senior Member

    Joined:
    Apr 25, 2002
    Messages:
    3,544
    Cell Tower Picture Gallery:
    3
    Likes Received:
    7
    Location:
    Mt. Royal, NJ
    My Phone:
    iPhone 4
    Wireless Provider(s):
    Verizon
    I agree. You wait 15 minutes to get someone, then you get put on hold because they don't know what they're doing. CS was better last year.
     
  3. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
    Senior Member

    Joined:
    Jun 25, 2006
    Messages:
    3,869
    Likes Received:
    3
    Location:
    Reading, PA
    My Phone:
    Blackberry 8830
    Wireless Provider(s):
    Sprint
    and if i understand correctly Sprint has been cutting down on overseas reps.....
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

Share This Page

Copyright 1997-2022 Wireless Advisor™, LLC. All rights reserved. All registered and unregistered trademarks are the property of their respective holders.
WirelessAdvisor.com is not associated by ownership or membership with any cellular, PCS or wireless service provider companies and is not meant to be an endorsement of any company or service. Some links on these pages may be paid advertising or paid affiliate programs.

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice