2 hours before impact. AT&T just can't handle the load. Other carriers survive with little problem. Posted using T-Mobile Wireless hotspot (4G).
And you know this because...? No corroborating link to anything that shows AT&T had problems and no other carrier did.
Just eyewitness reports at the scene. I am sure that the network was working for a few selected individuals. "Crash" is probably not the best word to use. System was working well shortly after the warning passed. AT&T just can't handle all the devices they have in the field when a high impact event occurs. The trunk circuits to the mainland were also jammed during that event. This guideline from the Pacific Tsunami Warning center. * DO NOT TIE UP PHONE LINES or cell phones with non-emergency calls. Increased cellular and land-line telephone traffic can severely hamper the ability to request emergency assistance from first responders. Call 9-1-1 ONLY for a life-threatening emergency. In general, all services can be overloaded, AT&T has the least overload capability in that area.
There is some pretty damming evidence out there that AT&T blew it big time during this event: AT&T Service Outage in Hawaii on the night of Big Earthquake in Japna and Tsunami Warning | Facebook Why did a 3 foot tsunami cause the whole state of ... - AT&T Community Support