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Total Equipment Protection and ESN changes

Discussion in 'Sprint Forum' started by SmArTeStChIlD421, Jun 12, 2008.

  1. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
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    so im sure you guys prolli read my thread about my calltones issue and how i was going to ESN swap back to my old RAZR to change my calltone then do another swap to get back to my ACE......im going to sign up for insurance but if I make these swaps back to my RAZR to change my calltones will i lose my insurance?
     
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  2. AnthroMatt

    AnthroMatt Big Meanie
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    No, your insurance will be fine. Once it is on the account it stays there until you remove it. So you can do any number of ESN swaps and whichever phone you switch to will now be insured.
     
  3. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
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    i could essentially put i destroyed phone on there and have it replaced under insurance
     
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  4. AnthroMatt

    AnthroMatt Big Meanie
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    Not really...there needs to be evidence the phone active on the account has made a call or text message since it was added to the line.
     
  5. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
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    but you could technically beat up a phone.......and then replace it.......cuz my RAZR is beat up and the earpiece doesnt work anymore.......one of the reasons i upgraded.........but if anything were to ever happen to my ACE and i were to have to send it in for repair it would be nice to have a fresh phone to look to when i dont have my ACE.........how does the insurance policy work.....would it give me a fresh RAZR or would they replace it with another model???
     
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  6. AnthroMatt

    AnthroMatt Big Meanie
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    I think you would get a Razr because there are tons of them. The housing on my Sanyo cracked, so I swapped to the Rumor and called Asurion. Even though the Rumor was the active phone I told them it was my Sanyo that needed replacing and they had no problem with it.
     
  7. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
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    wow awesome......well then i might have to do that......that way ill have a fresh out of the box phone to use if my ACE ever dies.......and if i switch i can always sell it on ebay
     
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