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Tmobile now can block messaging as of 07/16/08

Discussion in 'T-Mobile Forum' started by tmobileman, Jul 17, 2008.

  1. tmobileman

    tmobileman Iphone Hater
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    Tmobile now has a feature that is free that can block sms/mms/im/emails, anything that is a chargeable message so no more frustration receiving messages that you did not solicit, if you don't want to be txted and don't want to txt you can block the ability, you can customize too. You select to block IM, but not txt, you can select to block txt not im, you can select to block all or just what type of messaging that you want, if you have a bundle say for example the 4.99 bundle that gives you up to 400 msgs per month, you can add the block and if you get up to 400 you will not be receiving anymore msgs unless you upgrade your bundle (9.99 1000, or 14.99 unlimited) or your billing cycle resets.
     
    #1 tmobileman, Jul 17, 2008
  2. Barciurek

    Barciurek Junior Member
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    Is that also available for prepaid?
     
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    #2 Barciurek, Jul 17, 2008
  3. M in LA

    M in LA Mobile 28 Years Plus
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    Thank God!!! I've been waiting for them to get on the ball with this for some time now. This is TOO long overdue...
     
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    #3 M in LA, Jul 17, 2008
  4. tmobileman

    tmobileman Iphone Hater
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    I will check today and get back to you on this one
     
    #4 tmobileman, Jul 17, 2008
  5. walkguru

    walkguru Wireless Guru
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    Wirelessly posted (Walkguru's: Opera/9.50 (J2ME/MIDP; Opera Mini/4.1.11328/542; U; en))

    its about time. this has been too long in comming.
     
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    #5 walkguru, Jul 17, 2008
  6. dmapr

    dmapr Silver Senior Member
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    When I log in, all I see is the same email-to-SMS blocking options as before.
     
    #6 dmapr, Jul 17, 2008
  7. tmobileman

    tmobileman Iphone Hater
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    these are not options you can set up for yourself at this time you have to call in, and to answer the question about prepaid, no at this time the block cannot be put on prepaid, but should be available within a week or two
     
    #7 tmobileman, Jul 18, 2008
  8. bluebird

    bluebird New Member

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    Yahoo! I found the setting in my (post-paid) My-tmobile account. It's not in the email area, it is in the services area, where you used to go to turn the international access on or off. The page is redone to include SMS blocking as a free service.

    It took twice to get it in, as it has 4 check boxes, one for each of 3 kinds of blocks and a 4th one for all of them. I checked them all and it threw an error, telling me to call, so I checked just the one for "all" and that seemed to stick.

    Looks like they're soft launching it, there's no promotions in the ad areas yet.

    It's a good day in the customer service universe - thank you!!:biggrin:
     
    #8 bluebird, Jul 18, 2008
  9. tmobileman

    tmobileman Iphone Hater
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    it is a soft launch will be advertised as soon as the messaging rates increase I believe that date is 08/29/08
     
    #9 tmobileman, Jul 21, 2008
  10. M in LA

    M in LA Mobile 28 Years Plus
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    Just took care of this today. Now texts and IM's are blocked. It's about time, T-Mobile!
     
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    #10 M in LA, Jul 21, 2008
  11. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
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    i was pointing out in the other thread though that this is actually better than AT&Ts because when you block messaging with AT&T you flat out lose everything.....no system messages.......or if you turn off data you lose MMS.......T-Mobile has obviously figured out a way to handle this whole blocking thing a lot more selectively
     
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    #11 SmArTeStChIlD421, Jul 22, 2008
  12. dmapr

    dmapr Silver Senior Member
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    When you block messaging with AT&T you still receive administrative messages.
     
    #12 dmapr, Jul 22, 2008
  13. M in LA

    M in LA Mobile 28 Years Plus
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    That's what I was told recently by an AT&T rep, but thanks for clarifying it as well.:)
     
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    #13 M in LA, Jul 22, 2008
  14. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
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    i know at least 2 or 3 of my friends has trouble receiving those messages....especially the balance and minute messages
     
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    #14 SmArTeStChIlD421, Jul 23, 2008
  15. dmapr

    dmapr Silver Senior Member
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    I don't know what their trouble is. My girlfriend had two of three lines on her account with messaging & data disabled for a long time and neither line had any trouble with receiving these. Plus, one of the lines was also getting some unsolicited system notifications from AT&T (as opposed to responses to star code inquiries). This line is still blocked and is still receiving them.
     
    #15 dmapr, Jul 23, 2008
  16. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
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    maybe my friends have older AT&T SIMs or dare i say it old Cingular SIMs
     
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    #16 SmArTeStChIlD421, Jul 23, 2008
  17. dmapr

    dmapr Silver Senior Member
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    Tell them to go to any AT&T store and exchange for the newer SIMs, they'll do it free of charge.
     
    #17 dmapr, Jul 23, 2008
  18. tmobileman

    tmobileman Iphone Hater
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    No tell them to go to the local tmobile store and port their numbers to tmobile...lol
     
    #18 tmobileman, Jul 24, 2008
  19. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
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    i like T-MobileMan's idea better :D
     
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    #19 SmArTeStChIlD421, Jul 27, 2008
  20. Eric47

    Eric47 Bronze Senior Member
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    wow...

    anyways so its nice to see TMOB is slowly catching up to cellphone service of 3 years ago.

    next stop 3G (hopefully) by the time everyone else goes 4G.

    TMOB seems to have no sense of urgency. its pretty funny honestly.
     
    #20 Eric47, Jul 27, 2008
  21. tmobileman

    tmobileman Iphone Hater
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    Well focus seems to be shifting for tmobile we are adapting to what our customers are telling us they want. As our customer base grows so does our network and our capabilities. We still make the difference with cost and overrall Cust satisfaction (not fanboyism, but fact according to JD Powers 7 times running). Now we are adapting to provide High Speed data because a lot of our customers are telling us that is what they need and want. I agree though with a smaller company like tmobile now becoming a major player progress has been slower than even we would like it. Progress is expensive though and to maintain profitablility Tmobile has made progress while still maintaining a vast base of employees directly employed by tmobile. I think in the end this is going to be what carries tmobile through and keeps our overall subscribers gained every year growing exponentially. But as was pointed out to me recently not every company is for everybody so I can see how you would think there is no sense of urgency because the 3g thing has taken longer than planned. But it does say something I think that even without these services tmobile has managed to gain as much of a market share as they have. Guess that just goes to the point that every company is not for everybody. Now that the 3G data network will be a reality I am interested to see how this affects our cust gained numbers. I am cautiously optimistic.
     
    #21 tmobileman, Jul 27, 2008
  22. M in LA

    M in LA Mobile 28 Years Plus
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    Is there any new information on the next markets to get 3G? T-Mobile's been eerily quiet on the subject as of late.
     
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    #22 M in LA, Jul 27, 2008
  23. tmobileman

    tmobileman Iphone Hater
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    The only thing being talked about at work still is the top 25 markets are getting the 3G launch first, after initial launch I am not sure about the timeframe to bring new markets on line.
     
    #23 tmobileman, Jul 27, 2008
  24. M in LA

    M in LA Mobile 28 Years Plus
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    I know L.A. would be included in the top 25. I've read different things that say October, but haven't heard anything new lately. :)
     
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    #24 M in LA, Jul 28, 2008
  25. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
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    Philly!! I would soooo switch back to T-Mobile if I could get a nice maybe all touch screen device on the UMTS network
     
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    #25 SmArTeStChIlD421, Aug 1, 2008
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