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textmail using 500

Discussion in 'T-Mobile Forum' started by sbg1117, Sep 24, 2006.

  1. sbg1117

    sbg1117 New Member

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    b4 i was using txtmail for the last few years. last few weeks i cannot use it? any special reason. i have a sidekick II. when i create a message n send it. it says message sent. yet the recipient did not receive it.save a lot by using txt mail. because i can send sms abroad and billed it as domestic
     
  2. EdwardP

    EdwardP Bronze Senior Member
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    :welcome: to WirelessAdvisor!

    The T-Mobile e-mail domain for Sidekick users (after the @ sign) is not the same used by T-Mobile phones.

    Thus, I do not believe the Sidekick uses the same 500 server as the phones do. You should call T-Mobile Customer Care and explain the problem, they should research it for you and provide the correct instructions for sending e-mail from a Sidekick.
     
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  3. EdwardP

    EdwardP Bronze Senior Member
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    This is the support page for the Sidekick II instructions on sending e-mail.

    It does not mention sending to 500, in fact, the procedure is completely different on the Sidekick.
     
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