I used to get a lot of unknown call via t-mobile. Sometimes, it is automatically activated. I can hear someone else conversation. Surely, someone else may hear what I talked with friends in the same way. Moreover, the bill they sent is always with past-due fee. I am really tied with t-mobile service. As I give them a call, those idiot representative would rather get 3 $ later fee than keep customers to use their service.
Contact executive customer care: 1-800 318-9270 or 425 653-4600. And be nice. Honey is more likely to catch flies than vinegar.
maybe you should just pay your bill on time and then it wouldn't be an issue, there is a free service called ezpay you can sign up for free at the mytmobile site. if you're having trouble paying your bill on time maybe you could call and ask if your billing cycle could be changed so your due date would change
Well... 1) Cancel service and pay ETF if still under contract. or 2) Transfer service to someone else who will assume the account. or 3) Move out of T-Mobile's service and/or coverage area or (worst case scenario) 4) Meet your maker...
As for the late fees tmobile is usually good about waiving the fee if the payment is only late once in a while. You may try to see what they can do about not adding on the fees.