On a family plan with 4 lines with 1500 minutes, one line is in a roaming area most of the time. T-Mobile sent a letter that the line used in roaming a lot is going to be cancelled. The other 3 lines use the T-Mobile network 95%. I didn't think they would fuss over this. The usage has been about the same for the last 1.5yrs. Upon a call to CS, the rep mentioned that at least 20% of usage must be on the T-Mobile network. They offered up a hotspot @ home for $10/month on a new line of service, and said to use at least 20% on that. I was surprised to hear this! Is this a new thing for T-Mobile? Has Sprint backed away from dropping customers from excessive roaming, since the military situations? Any advice? This situation is for a friend.