Having just switched to my wife's provider, T-Mobile, from a Sprint SERO plan, and encountering a very dismissive and patronizing customer representative at T-Mobile, I am realizing that I probably made a terrible mistake. T-Mobile TV is listed as being free on the Sidekick 4G Promotional Flyer in the T-Mobile stores. Specifically, it states "Get free live TV and video on demand right from your T-Mobile Sidekick 4G. Enjoy mobile entertainment including news, comedy and full episodes of kids’ programs, all free.” Ms. [name removed] CSR spent great effort on the phone telling me that it didn't really mean that since the TV feature is only free for a 30 day trial period even though such a trial period isn't even alluded to in the flyer "all free". She went on to compare this to some sort of car TV ad, describing in a not very lucid and totally irrelevant way how the two compared. My question to the forum: Does T-Mobile make a practice of printing misleading literature, affirming that literature in the stores at time of purchase, and then reneging afterwards or am I missing something here? (Note, we're not talking about a simple incorrect statement by the store rep, we're talking about an official T-Mobile written statement. Thanks, Brad I am not happy and do have an original copy of the flyer in question to substantiate my position.