Welcome to Our WirelessAdvisor Community!

You are viewing our forums as a GUEST. Please join us so you can post and view all the pictures.
Registration is easy, fast and FREE!

Join Now

Sprint Scare Tactics re: Changing Vision Username

Discussion in 'All Other Brands of Wireless Phones' started by BL, Nov 2, 2002.

  1. BL

    BL Member

    Joined:
    Sep 13, 2002
    Messages:
    42
    Likes Received:
    0
    [​IMG]
    Once again I have asked a Vision technical service rep to help me change
    my Vision username to something of my choosing, something not lame like
    the name they assigned me. (Don't write in that you have changed yours
    five times from the website -- some of us cannot, and the fact that you
    can does not help me.)

    I have always been told that Sprint is discouraging Vision customers from
    changing their Vision usernames. But this week I got the "Big, Scary
    Story" that this process is not working well right now. In fact, it is
    working so poorly that trying to change the Vision username crosses 3
    platforms, ALL of which may fail. Fail? Yeah, leave the paying customer
    with NO access to the web for two months. Did I want to chance any of
    that? If so, she would have gone ahead with me to attempt a change.

    While I don't happen to believe this "Big, Scary Story," it isn't worth
    proving to myself that Sprint still does not have their act together
    regarding Vision. I just told her to forget it. I would stick with my
    lame Sprint-assigned vision username for now.
     
    #1 BL, Nov 2, 2002
  2. zberger

    zberger Member

    Joined:
    Sep 21, 2002
    Messages:
    42
    Likes Received:
    0
    why is the username so important?

    [​IMG]unno:
     
    #2 zberger, Nov 3, 2002
  3. IdiOTeQnoLogY

    IdiOTeQnoLogY Bronze Senior Member
    Senior Member

    Joined:
    Mar 24, 2002
    Messages:
    1,567
    Likes Received:
    0
    i can understand why it is important and i am sorry to hear that you are still having problems. it does seem the problem is much more isolated now but still i am amazed at how come sprintpcs cant solve certain problems like this in months across the board.
     
    #3 IdiOTeQnoLogY, Nov 4, 2002
  4. mreg

    mreg Member
    Senior Member

    Joined:
    Oct 17, 2002
    Messages:
    215
    Likes Received:
    0
    Location:
    Brooklyn
    My Phone:
    Audiovox CDM-9900
    Wireless Provider(s):
    Verizon Wireless
    Have you ever tried to change your master user name at your ISP? Most won't do it, other than by cancelling your account completely and starting a new one. Of course ISP's generally let you add other user names, so you can end up with one more to your liking. Sprint may also be unable to change the "master" user name, so they should be more flexible in choosing the name in the first place or allow people to add additional user names.
     
    #4 mreg, Nov 4, 2002
  5. zberger

    zberger Member

    Joined:
    Sep 21, 2002
    Messages:
    42
    Likes Received:
    0
    the isp i work for doesn't..

    just because its a hassle..
     
    #5 zberger, Nov 5, 2002
(You must log in or sign up to post here.)

Share This Page

Copyright 1997-2023 Wireless Advisor™, LLC. All rights reserved. All registered and unregistered trademarks are the property of their respective holders.
WirelessAdvisor.com is not associated by ownership or membership with any cellular, PCS or wireless service provider companies and is not meant to be an endorsement of any company or service. Some links on these pages may be paid advertising or paid affiliate programs.

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice