My parents, my sister, and I each have a Samsung A900 cell phone which we have had for several years and all of our contracts have expired and we are paying month to month for the same service. Over the last year or so we have all had trouble with our phones at the same time. We all live in the same service area and our cell phones all lose their battery power within hours of a full charge and we are unable to call out when our cell phones are charged. We all live within one block of each other. Last year we took all the phones in to a service center and they told us we needed the updated software and they installed it for us. Less than a year later we are having the same problems. It is not the batteries because we have purchased new batteries. My brother also has a family plan with the same carrier, Sprint, and he lives a block away from us also and he has no problems with his phones. He is still on a 2 year contract. MY QUESTION IS: Is this programmed obsolescence? Are the Sprint Cell phone updates causing the problems to make us get a new phone and commit to a new 2 year contract? My sister works for Verizon and we are seriously thinking of all switching to Verizon if this problem can't be corrected. We have had the phones for 1 to 4 years and started having problems beginning last year.