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Sprint phone discounts

Discussion in 'Sprint Forum' started by edacsac, Jul 5, 2007.

  1. edacsac

    edacsac New Member

    Joined:
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    I've been a happy sprint customer for about 10 years now. My last 3 phones have been bought at the two year discount, so I get a new one every 2 years. Two have been great, but my last one, the Samsung a920 does stupid things and I'm unhappy with it.

    I found I was unhappy with it about 2 months in. I called hoping to get the full 2 years discount on another phone, but of course it didn't work. Doesn't hurt to try. Now 1 year into the Samsung A920 and I hate it. and I'm just about fuming that I have to keep this phone another year until I can get the full 2 year discount.

    The phone isn't broken per se, it just locks me out when a second call comes in to where I can't do anything, or if I'm writing a huge text message and call comes in I lose the message. I've never had reception in areas at work I need that my other phones had. Things like that.

    I feel like a shafted customer not getting the full discount on a new phone, when I've been displeased with my current phone.

    Am I correct in thinking this way? Do I have a leg to stand on? I have no problems staying with Sprint, they are the best choice for me. I'm happy to sign a new 2 year. Might there be anything I can do?
     

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