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Sprint network completely down in west region!!

Discussion in 'Sprint Forum' started by larry, Jan 9, 2006.

  1. larry

    larry Sprint loyalist and former mod
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    No calls, texts, vision, etc! Even my DSL internet connection is very slow right now because of all the people jamming landlines right now!
     
    #1 larry, Jan 9, 2006
  2. Gamer03

    Gamer03 Technology Aficionado
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    Larry, do you know why Sprint’s network is nearly down out west?
     
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    #2 Gamer03, Jan 9, 2006
  3. larry

    larry Sprint loyalist and former mod
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    Yes there was a major fiber optic cable cut out in the CA desert. This is one of two cables that Sprint uses. So about half of the Sprint customers in the US are without service right now.
     
    #3 larry, Jan 9, 2006
  4. Yankees368

    Yankees368 Compulsive Signal Checker
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    All good here on the east coast. No more trouble than usual.
     
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    #4 Yankees368, Jan 9, 2006
  5. budney

    budney Resident Headbanger
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    This must have happened recently? I talked to my mom at noon. But I just tried CS and it wouldn't go through. My Sprint DSL is still working perfectly though. :)
     
    #5 budney, Jan 9, 2006
  6. larry

    larry Sprint loyalist and former mod
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    My Yahoo SBC DSL is as slow as dial up right now. :( I can't find any mention of this on google news yet.
     
    #6 larry, Jan 9, 2006
  7. Gamer03

    Gamer03 Technology Aficionado
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    Hmm. There was a problem like this about a month ago here in my area (someone apparently cut a line and my school's hs, phone service, and wireless (friends) were out for about 3 hours.
     
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    #7 Gamer03, Jan 9, 2006
  8. ComicalMoodyDan

    ComicalMoodyDan Gold Senior Member
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    Sprint users all over the US are reporting major problems on HoFo. This problem is not just isolated to the west coast, it seems to be affecting Sprint users all over the US.
     
    #8 ComicalMoodyDan, Jan 9, 2006
  9. ComicalMoodyDan

    ComicalMoodyDan Gold Senior Member
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    By the way, I'm experiencing the same problems that many Sprint PCS users are on my Virgin Mobile phone. Virgin also uses the Sprint network. I'm not able to receive any incoming calls, all of my incoming calls go straight to voicemail. I am able to make phone calls though. My text messaging doesn't work either nor can I check my balance via the phone.

    Worst of all I can't even contact Virgin Mobile except by email. *86 doesn't work, dialing 611 or *611 from my Virgin Mobile phone I receive a busy signal, and if you try their 1-888 number from any line it rings once and then you receive a busy signal.
     
    #9 ComicalMoodyDan, Jan 9, 2006
  10. ComicalMoodyDan

    ComicalMoodyDan Gold Senior Member
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    Update: My Virgin Mobile phone is now fully working. I may live in Tennessee but I have a Sacramento, CA number with them. So I'm guessing the Sacramento area Sprint/Virgin Mobile users that was having problems should now be able to use their phones with no problems.
     
    #10 ComicalMoodyDan, Jan 9, 2006
  11. larry

    larry Sprint loyalist and former mod
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    My service came back sometime between 3:30 and 4:00PM PT. All is well now.
     
    #11 larry, Jan 9, 2006
  12. larry

    larry Sprint loyalist and former mod
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    Dual Fiber Cuts Impact Wireless and Wireline Long Distance Networks in Western U.S.

    Restoration efforts underway

    Media Contact:
    John B. Taylor
    john.b.taylor@sprint.com
    571.437.4685

    Reston, Va. — 01/09/2006

    At approximately 3:30 p.m. EST (12:30 PST) on Jan. 9, 2006, a fiber cut between Phoenix, Ariz. and Palm Springs, Calif. has impacted Sprint Nextel’s wireless, wireline and long distance service along the West Coast.

    At the time the cut occurred west of Phoenix, Sprint Nextel was conducting emergency maintenance to its fiber optic network near Reno Junction, Calif., which is near Reno, Nev. The traffic passing through Reno was being temporarily routed through the network near Phoenix as part of the standard emergency maintenance plan.

    This resulted in a "dual" fiber cut affecting traffic going to and coming from the west coast and other western parts of the United States.

    The Phoenix fiber cut impacts:

    * Mobile phone long distance service on both Nationwide Sprint PCS and Nextel National Network.
    * Internet traffic on the Sprint Nextel IP network (traffic may be delayed).
    * Sprint Nextel local residential and business telephone service also is impacted, in that local customers may be unable to make long distance calls. Local phone service should not be impacted.

    Sprint Nextel technicians have suspended the emergency maintenance near Reno so we can quickly restore as much traffic as possible. Other Sprint Nextel technicians are at the site of the Phoenix cut and will begin repairing the fiber cut as soon as possible.

    Sprint apologizes to its customers for the inconvenience to its customers. We are working to restore service as soon as possible.

    Update, 1/9/06, 5:55 p.m. EST: Sprint Nextel technicians have ceased the scheduled maintenance near Reno, and service is beginning to be restored.



    ©2005 Sprint Nextel. All rights reserved.
    Please click here to give us feedback
     
    #12 larry, Jan 9, 2006
  13. WiggyFife

    WiggyFife still knows nothing!!!
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    I apologize to all affected!!! I was board today & took my handy dandy scissors & cut the cable!!! MUAHAHAHA!!! Apparantly, some didn't think this gesture was all that funny!!!:loony: :lmao: :eek:

    It won't happen again!!!
     
    #13 WiggyFife, Jan 9, 2006
  14. JFB

    JFB Gold Senior Member
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    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #14 JFB, Jan 10, 2006
  15. Jay2TheRescue

    Jay2TheRescue Resident Spamslayer
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    Or did you just wave your magic wand at it?

    -Jay
     
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    #15 Jay2TheRescue, Jan 10, 2006
  16. WiggyFife

    WiggyFife still knows nothing!!!
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    nope... the scissors did the trick!!!
     
    #16 WiggyFife, Jan 10, 2006
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