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Sprint Going Downhill In My Neighborhood....Need Help!

Discussion in 'Sprint Forum' started by Gamer03, Sep 21, 2004.

  1. GJMOO7

    GJMOO7 Junior Member
    Junior Member

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    Location:
    Scarsdale.New York
    My Phone:
    IPhone 4
    Wireless Provider(s):
    Verizon Wireless
    How was your signal on the phone before all the storms hit.If your phone was
    working fine before the storms,then that is the reason for your troubles now.
    There are about 25,000 people right now who don't have their cell phones
    working at this time with sprint or they have very limited coverage at this
    time.Wait until sprint has restored their network back to 100% and take it
    form there.If you still have the same problems,then call tech support and
    explain to them the problems that you are having.Sometimes,a trouble ticket
    will help if they send out a tech to check out the towers and sometimes it
    will not help if they ignore the complaint.My aunt lives in pembrook pines and
    she is still having trouble with her phone even though it has gotten a little
    better over the past (2) day's.I'm sure sprint is doing everything they can
    to get the service back to normal asap.Also,sprint is giving a (1) time only
    credit to their customers (10%) off their bill and full credit for off network
    roaming calls,however people will have to call in to get the credit.Good Luck!
     
  2. Andy

    Andy Diamond Senior Member
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    Larry, how would just 15 feet higher help out that much??? Is something blocking the direct line of sight to the panel right now that wouldn't be blocking it if it were higher?
    Very interesting :)
     
  3. Gamer03

    Gamer03 Technology Aficionado
    Super Moderator Senior Member

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    Location:
    The Florida Everglades
    My Phone:
    Motorola X Pure
    Wireless Provider(s):
    Verizon Wireless
    My Sprint phone was working a little bit better before the hurricane, and then after Charley hit in August, our phone would roam more often at our house, but now, the phone is back to normal (working like it did before the hurricane).

    I think that our neighborhood needs to have one of the panels of Sprint moved towards us, so our signal will improve.

    If they don't, then they will lose two customers in '06. ;)
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. larry

    larry Sprint loyalist and former mod
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    Location:
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    Galaxy S8
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    Sprint
    Yes 15 feet would be just enough to get a direct line of sight to the house. There's a hill that's just barely blocking the signal right now.
     
  5. Andy

    Andy Diamond Senior Member
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    Well that's interesting...but somehow wierd since the site is only 1/2 miles away from your house. In a canyon close to my home the Verizon signal reaches in for miles and there are HUGE, tall mountains inbetween the cellsite and where I am; that's why it would seem wierd that a signal 1/2 miles away from your home wouldn't reach to your house that well.
     
  6. Andy

    Andy Diamond Senior Member
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    You said your phone was roaming more often at your house for a while, so whatever carrier you were roaming on should be an option for you to choose in '06 :D
     
  7. larry

    larry Sprint loyalist and former mod
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    Well how tall is the Verizon tower? The one near me is mounted on an Edison tower just 30 ft off the ground. Not a very substantial height to serve my area.
     
  8. Andy

    Andy Diamond Senior Member
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    that's a good question, If I had to guess I would say at least 60 feet or something like that...maybe a bit higher...the panels are mounted at different heights though(they are mounted beneath each other), the panel facing the canyon is mounted on top.

    BTW, today I saw two wierd things while driving in the car nearly all day.
    1. An AT&T site that lost it's white panel shield thingi and you could see what's inside the panel.

    and
    2. A Cricket tower right on top of a little CricKet store...I thought that was funny...gotta have good coverage in the store, ha? LOL

    Sorry to be off topic there.
     

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