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Sprint billing...everday a new adventure!

Discussion in 'Sprint Forum' started by AnthroMatt, Aug 7, 2007.

  1. AnthroMatt

    AnthroMatt Big Meanie
    Super Moderator Senior Member

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    So I get a bill in the mail with a credit balance of about $65. No phone numbers listed on the bill, and the account number is different from that of my current account. I call in to inquire about the bill. Turns out it is from 2002!! I closed the account with a credit balance, but apparently it never fully closed in their system and I obviously forgot about the whole thing.

    So I got the credit balance shifted over to my current account and all is well.

    You think it would have taken Sprint 5 years to bill be if I owed them money?? ;)
     
    #1 AnthroMatt, Aug 7, 2007
  2. TelcomJunkie

    TelcomJunkie Bad Handoff Investigator
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    No corporation is slow to collect but quick to pay out.
     
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    #2 TelcomJunkie, Aug 7, 2007
  3. nick2588

    nick2588 Junior Member
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    I'm surprised they even gave you the credit. After 5 years, you would think they would just write it off.
     
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    #3 nick2588, Aug 9, 2007
  4. NYCDru

    NYCDru Sprint Newbie
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    Maybee they really are trying to clean p there CS/Billing image.
     
    #4 NYCDru, Aug 15, 2007
  5. Andy

    Andy Diamond Senior Member
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    Is that a joke? Their system must really be messed up if it brings up an account from 5 years ago, even if it still has a credit balance that should have been taken care of 5 years ago.
     
    #5 Andy, Aug 15, 2007
  6. M in LA

    M in LA Mobile 28 Years Plus
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    I've read on HoFo lately that Sprint is consolidating their billing with Nextel, which may have resulted in the discovery of past credits, etc.

    Cool part is that you get a nice, unexpected discount on your next bill (or two)...:D
     
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    #6 M in LA, Aug 17, 2007
  7. AnthroMatt

    AnthroMatt Big Meanie
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    Yeah...the $65 credit is only about half my monthly bill, but I ain't complainin!
     
    #7 AnthroMatt, Aug 17, 2007
  8. M in LA

    M in LA Mobile 28 Years Plus
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    Look at it this way, your Sprint service has come full circle in more ways than one!!:D
     
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    #8 M in LA, Aug 18, 2007
  9. sheureka

    sheureka Senior Member
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    I got one of those last year for over $600 - no phone numbers and a different account number - I called them and they swore they had no idea what I was talking about. I still have it - maybe I'll give them another call - sheureka
     
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    #9 sheureka, Aug 18, 2007
  10. AnthroMatt

    AnthroMatt Big Meanie
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    Wirelessly posted (Crackberry 8830: BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/104)

    Wow! Over $600? That is nuts!
     
    #10 AnthroMatt, Aug 18, 2007
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