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Sprint bans Smartphones & PDAs from SERO plans

Discussion in 'Sprint Forum' started by Nextel32708, Jul 2, 2008.

  1. Nextel32708

    Nextel32708 Junior Member
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    Written by Christopher Price on July 2, 2008

    Along with banning Instinct, and retroactively kicking customers off of Instinct phones… Sprint has hindered SERO plan holders in an entirely new way.

    The Sprint Employee Referral Offer (SERO) is a significantly less expensive plan pricing that has been attractive to savvy customers. While labeled as an “employee referral” promotion, Sprint has routinely opened the program up to the general public through special promotions. At $30/month for 500 minutes and unlimited data, the plan tier is cheaper than Verizon and AT&T’s data-only plans.

    However, as of now, you cannot activate a PDA or Smartphone on a SERO plan. It is not clear if existing PDAs owned by SERO customers can continue to be re-activated, but new PDA sales are clearly prohibited to SERO customers.

    This comes as Sprint begins to address the Instinct debacle that we previously reported on. Today, Sprint issued an internal memo to employees, stating that customers can switch back to a SERO plan should they chose to return Instinct, or switch to another phone at a later date. However, Sprint also made clear that they will continue to force customers with Instinct and a SERO plan off of their current plan (or, to return the Instinct).

    Sprint clearly is taking actions to force savvy and informed customers to abandon the SERO plan pricing. It also is clear that this is a material change of service, and that SERO customers may cancel their contracts without paying an early termination fee.

    SOURCE: Sprint Bans Smartphones, PDAs from SERO Plans (Updated) | PhoneNews.com
     
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  2. Kalimotxo

    Kalimotxo Bronze Senior Member
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    It really sounds like the whole SERO thing got a little out of control and now Sprint is trying to crack down on it. I've said it once and I'll say it again. SERO was great.... but something like that can't stay around forever.
     
  3. Kalimotxo

    Kalimotxo Bronze Senior Member
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    Source: Sprint Bans Smartphones, PDAs from SERO Plans (Updated) | PhoneNews.com
     
  4. Nextel32708

    Nextel32708 Junior Member
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  5. Kalimotxo

    Kalimotxo Bronze Senior Member
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    :D... I was a bit skeptical after reading the post so I clicked the link to read more.
     
  6. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
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    i honestly think that next time i upgrade im going to move to the Simply Everything Plus without a fight because it avoids all kinds of problems and i really do want all the nice GPS features
     
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  7. cw30000

    cw30000 New Member

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    I'm little confuse on the article. Does it mean SERO will not activate any PDA even for existing SERO customers? If that case, it sux. I will be keeping my Mogul for a long time.
     
  8. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
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    existing SERO customers that already have PDA/Smartphone dont have to worry but when SERO customers go to upgrade they wont have the option of Smartphones unless they switch to the new Simply Everything Plus
     
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