Sprint Announces Rewards for Loyal Customers

Wow... that sucks. Guess I'm NOT going to be a Sprint Premier customer for another 9.5 years then since I "only" have 4 individual lines under my account totalling $160+/mo.

IMO, in addition to requirements of "an individual wireless plan of at least $69.99 per month or spend at least $99.99 per month on a plan that shares minutes", they should have a third condition that allows for customers with a regular monthly bill of >= $160 (or whatever number) to become Premier in "3 consecutive months". I don't see why Sprint doesn't do this, since in general it's actually more expensive to have several individual plans on 1 account than 1 shared plan and several add-a-lines (ie: $49.99 x 3 = $149.97 vs. $99.99 + $9.99 x 2 = $118.97). :dunno:

Oh well... :hmm:

 

I want to know how Sprint knows someone has been a customer for 10+ years? Everyone I know had their "anniversary date" reset to the date when they were migrated to the Nextel (Ensemble) billing system. For example, I signed up for my current go-around with Sprint in October 2005 but they say November 2007, since that is when I was migrated to the new billing system.

I am a "premier" customer since my calling plan is $170/mo (4 lines), but the only benefit is the early upgrade, and that is only valid for 1 of the 4 lines. The rest of the perks are pretty meaningless, IMO.

 

I have been a customer for 11.5 years so I would qualify on that stipulation. However none of my lines have a plan that starts at $69.99 or higher so I guess that rules us out. I have two plans (one is shared) at $59.99. Three lines total. If they would count my add-ons like Vision I would be over the $69.99.

 

You don't need to have a $69.99 plan if you have been a customer for 10+ years. You should be eligible, because it is an either/or thing (either high $$ plan or 10 years...you don't need both).

Good luck proving that you have been a customer that long...I think everything pre-Ensemble has been purged, hence why last November I got a notice on my bill thanking me for being a customer for 1 year (it had been 1 year since I was migrated to Ensemble) but it was my third year with Sprint since I had actually re-joined in October 2005.

 

I wouldn't say it's a reward for loyal customers as much as high-profit customers.

But it also makes me feel ... dissatisfied knowing that they wouldn't include me in their special club unless I stick around for about 9.5 more years also. It's like I don't pay them enough so I'm a 2nd tier customer. 10 years just seems excessive, how about 2-3 years to entice people to renew their contract after the first 2 years.

Of course, I really don't think I would use any of these perks anyway. I don't get accessories from Sprint, I can check my plan on my own, I already know what's going to be released soon, I probably wouldn't upgrade every year and extend my contract when there's eBay, etc. It's just that I feel left out.

 

Yeah I think I also got one of those thanking me for being a customer for 3 years! I've been a customer non-stop since December 21, 1997.

 

I got my confirmation letter in the mail today that I am a premier customer and qualify for a new phone after only 12 months instead of the standard 22 months.

 

Awesome! :thumb:

Only another 9.41 years until I get mine!

 

I got mine too

 

"Eligibility requirements for Sprint Premier are simple: 1) For three consecutive months, consumer customers must be on an individual wireless plan of at least $69.99 per month or spend at least $99.99 per month on a plan that shares minutes, or "

Hi Guys,

It says "or" not "and". So according to what I am reading if you have a plan that is is above $69.99 for at least three months you become a premiere customer. That would make most of us eligible.

 

The $69.99 is the base calling rate individual plans...any add-ons and taxes do not count towards that total. But yeah, since they releases all their everything plans, most of them fall into that category.