Hi all... I've been getting nothing but a fast busy or an "All circuits busy" message since last Friday when I try to call out on my Simple Freedom Nokia 3587i on the west side of Cleveland and the western Cleveland 'burbs. I've called Simple Freedom customer no-service 3 times since it started happening. When I called Friday night, the CSR told me that it was "snow/weather related issue" and had no idea as to when it would be addressed. I tried my phone again Saturday- still can't call out, getting a fast busy. I called again- still no estimate as to when the issue would be fixed. I tried to call out on my SF phone again on Sunday- still getting that damn fast busy. This time the CSR says that the outage is due to an "upgrade" being done to the tower my phone is using and said that it should be working again in 2 days. Am I the only one in the Cleveland (or other) area affected by this? Will going to to Wal*Mart store where I bought the phone and complaining get me anywhere? Will they feel sorry for me and refund my unused balance? This is ridiculous. I guess the Simple Freedom group at Alltel feels that since I have a ~$80 airtime balance and 300+ minutes left that I'm not on the verge of switching to another provider and that there's no need to fix the issue in a timely manner. When my minutes run out I am finished with Simple Freedom.