Should I switch from Sprint?

Wow! a 20-year contract? LOL!

But seriously, the best way to know which carrier will work best for you is to pay a visit to their store and give them a ride for the trial period which you can cancel if you are not satisfied.

 

Sprint CS sometimes can be a pain, just like any other carriers' customer service, but once you straighten things out, you should like your service. Coverage wise with roaming inlcuded in your plan, Sprint will give you a larger coverage area than either Cingular or NEXTEL.

 

Try sending an email to Sprint CS...use the "Contact Us" link near the top of the webpage after you log in to manage your account. Explain everything that has happened and why you are unhappy.

E-Care is much better than *2 customer service. E-Care has given me free nights starting at 6pm, first incoming minute free, and 50% off Vision services. Once you explain the issues and that you are thinking of cancelling, politely ask for some "compensation" for your issue...be specific about what you want, be it one of the features I have or a "loyalty discount" (along the lines of 10% off your bill each month).

If you are still unsatisfied, perhaps it is time to switch. If you do visit a lot of rural areas I would look into Alltel (if they are in Raleigh) or Verizon as alternatives to Sprint.

Good luck!

 

You already have the best service with Sprint. So why switch?

 

Where's the proof??? How do you know?

 

Because "I said so"!!

After all, Sprint just beat all of the other carriers in the Chicago Market. Hmmm, maybe The Network" is not as good as the TV commercials says it is. Definitely something to think about.

 

Sprint is now together with Nextel. Perhaps Nextel has better service in your new area. If so you can "Port" you mobil numbers over to Nextel, without paying an early termination fee. Your staying with the same company, so they will be no additional required deposit and you always may qualify for a rebate toward the purchase of New Nextel phones. Plus you will still have mobil to mobil calls to any sprint or nextel cell phone. You may do this by calling sprint/nextel telesales deptarment and explaining your problem or visit any Nextel store, be sure to tell them your a current customer with sprint, you want to keep your numbers and recieve a rebate on new nextel phones, with any termination fee or any deposit required. Dail *2 on your sprint phone and we will get you in touch with the right people.

 

Seriously now... switch to nextel from sprint? That's like trading a full glass of water for a half glass water in the middle of the desert. This person stated he does alot of traveling.:lmao:

So this person pays for a new phone to switch, then finds out the service is worse, then finds out a few months later (when the cat is out of the bag) that he/she switched to a provider that will be a thing of the past in 2 years when sprint finishes negotiations with the government to sell the iden towers to them for a public safety telesystem. Then this customer will once again be trying to decide where to turn...:loony:

 

Your blowing alot of smoke with no suggesting for the persons problem. The person is already considering Nextel, its better to stay with the same company, a loyal customers is offered many perks, like an instant $150 rebate toward the purchase of a new phone. Your comment about the goverment, you've been watching to many sci-fi flicks. Nextel and Sprint are the same company, in 2yrs new phones will be introduced and have the capiblility of working on both CDMA and IDEN networks. Hence my suggestion of the customer to try Nextel. Thanks for all your help, I'm sure the person really liked your advice.

 

The current Sprint customer will only get a rebate towards a Nextel phone if he was eligible for the same rebate from Sprint. The only perk is being able to switch without an ETF.

 

DoD Buying Sprint's iDEN Network

The PCS Intel Blog is running a story that indicates the Department of Defense will be buying Sprint's iDEN network as "the first phase of a national overhaul of its security framework in regards to communication." The gist is that the government will move much of its wireless communications onto one encrypted wireless network, and Sprint/Nextel customers will be issued dual-network CDMA/iDEN handsets, so that as iDEN becomes restricted, CDMA will take its place.

The report also claims that in exchange, Sprint will get plenty of spectrum in the 700 & 800Mhz bands for mobile Wimax broadband service. Keep in mind that if true, most of this wouldn't happen until around 2010, which roughly gels with Wimax analyst timeline predictions. The report claims the deal won't even be announced until 2007 or 2008.

:browani:

 

I am a little confused about this, 1st the Public Safety was to get the 800 band that Nextel was on & they recieved a substantial bandwidth in the 2100 area for the swap along with all the money Nextel had to pay out.
I would think the Govt. would use some of the 700 band if they were going to take over the iDEN Network, since it would have a longer travel distance & penetrate walls better as well as it's opening up for auction in June. I also thought part of the 700 band was being alocated to the Govt?

I may be wrong here.

 

I kinda have to agree with djcmaz....nextel nowhere compares to Sprint in nationwide coverage! With nextel your either on their network or not....no roaming. You'll get alot more coverage out of Sprint. Sure the OP can get a discount on a new phone but he can also get $150 off a new phone if he signs a 2 yr with just about any other carrier. I'll offer up a suggestion....even though I don't know what city the OP is in.....take a look at alltel.