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Should I leave Sprint?

Discussion in 'Southern US Wireless Forum' started by DawnM, Aug 7, 2005.

  1. DawnM

    DawnM New Member

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    Location:
    Marvin, NC
    My Phone:
    Sanyo 4900
    Wireless Provider(s):
    Sprint
    I have been a Sprint customer for the last 6 years. I have almost always been pleased with their coverage. I lived in Los Angeles. I now live in NC and have had trouble with service since I moved here. I have spent hours in the Sprint store as well as on the phone trying to figure out what the problem was. Finally they told me I am in a known "pocket" and that they would agree to let me out of my contract (just got a new phone and new contract) if I wanted.

    I am sick about it because I have an older plan that I can't match anywhere for the price.

    Will Cingular allow me good coverage in the NC mountain area? I dont' live there but will go up for long weekends, etc....

    I really like their roll over minutes and the 7pm free nights option. Verizon doesn't offer either of these.

    I also have my dad on my plan. He lives in AZ. Cingular says they will allow him to keep an AZ number. Verizon says that if he is on my plan he needs a NC number since I will have one.

    Any suggestions??

    We travel A LOT so I have to have something I can use nationwide and that gets really good coverage in many areas.

    Thanks,

    Dawn
     
  2. guy2

    guy2 Senior Member
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    Location:
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    Wireless Provider(s):
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    If you have the Americas choice option you could set your phone to roam only and have no roaming charges.I think it would roam on U.S.Cellular if your in the Asheville area.No, Cingulars coverage around Asheville is very small.If you go west of Asheville off the beaten path you are sol no gsm service.I did have Cingular here in Knoxville and dropped them because of all their issues and lack of coverage in my area.Sprint has been great for me here but in the mountains i would choose US Cellular they offer free incoming Calls and they have some great nationwide plans.If you are more west of Asheville i would choose verizon i think they have more coverage there. Hope this helps
     
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  3. jones

    jones Silver Senior Member
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    You know you live in their Dead Zone,
    you have No Choice but to look for a Carrier
    Who has a Tower near your House.

    if they want your business they have to
    do something about their coverage.

    Cingular Wireless to Invest $115 Million in North Carolina Network This Year
    Nation's Largest Carrier Adding More Than 230 Cell Sites to its ALLOVER(SM) Network


    CHARLOTTE, N.C., July 28 /PRNewswire/ -- The nation's largest wireless voice and data network is getting larger in North Carolina. Cingular Wireless plans to invest more than $115 million this year in its North Carolina network increasing coverage and capacity, adding new cell sites, portable generators and back-up batteries, and rolling out new data features. This local investment is part of Cingular's estimated $6.2 billion national network capital expenditure program this year.

    "Cingular is committed to delivering the best value in wireless -- which includes the best network footprint in North Carolina," said Rob Forsyth, vice president and general manager of Cingular Wireless-Carolinas. Forsyth added, "We are continuing this commitment through our massive investment this year, giving customers more coverage where they work, live and play."

    Of the approximately 350 new cell sites to be added across the Carolinas in 2005, more than 230 are slated for North Carolina -- the most ambitious single-year expansion since 1996. Year-to-date, Cingular has activated 41 new cell sites in North Carolina, enhancing coverage in 23 counties. Specific enhancements which have taken place this year include:

    Charlotte Area:
    - Enhanced coverage along I-85 and N Graham Street, Harris Blvd and Old
    Concord Road and around South Park Mall in Charlotte.
    - Enhanced coverage in residential areas and schools in southwest
    Huntersville, NC near Beatties Ford Road.

    Raleigh/Durham/Chapel Hill Area:
    - Enhanced coverage in residential areas along Bivins Road north of
    Durham, NC; along intersection of Highway 50 & 98 in North Raleigh;
    east of downtown Raleigh; and on St. Augustine College campus.
    - Enhanced coverage in residential areas along US Highway 421 and NC 87
    east of Sanford, NC and along US 1 south of Sanford.
    - Enhanced coverage in the residential areas around Hogan Lake north of
    Carrboro / Chapel Hill area.
    - Added coverage along Highways 857 & 86 north of Hillsborough to Orange
    County line in the towns of Cedar Grove, Rougemont and Hillsborough.

    Fayetteville/ Wilmington/New Bern/Coastal Area:
    - Added coverage along US Highway 401 to towns of Raeford and Laurinburg
    with new coverage to the town of Wagram.
    - Enhanced coverage along US Highway 421 from Clinton to Harrells,
    connecting route between cities of Clinton and Wilmington.
    - Enhanced coverage along US Highway 17 from New Bern to Vanceboro, NC
    and in the residential areas of Oriental, Fairfield Harbour and Bayboro
    east of New Bern, NC. Enhanced in-building coverage areas north of UNC
    Wilmington along Kerr Ave and US 17.
    - Added coverage along US Highway 64 east of Williamston to Outer Banks
    to Jamesville, Plymouth, Roper, Creswell & Columbia.; and in downtown
    Madison and Mayodan.

    Rocky Mount/Wilson Area:
    - Enhanced coverage along NC Highway 58 from Wilson to Nashville, NC.

    Greenville/Snow Hill Area:
    - Enhanced coverage and capacity on ECU Campus in downtown Greenville;
    along Highway 903 north of Greenville; and new coverage in the
    community of Stokes.
    - Added new coverage in Snow Hill, NC and along US Highways 13/ 258.

    Mountains:
    - Enhanced coverage in growing residential areas along Cane Creek Road,
    connecting Fairview and Fletcher, NC, and along US Hwy 76, US Highway
    123 in Westminster.
    - Added coverage of US Hwy 74, US Hwy 19 and US Hwy 64 in Murphy.
    - Enhanced coverage along State Highways 23 and 19 in Mars Hill
    .
     
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    #3 jones, Aug 7, 2005
    Last edited: Aug 7, 2005
  4. AL904a

    AL904a Member
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    Location:
    Jacksonville Beach, FL
    My Phone:
    Sanyo Pro700
    Wireless Provider(s):
    VZW & Sprint, & "the carrier fka Cingular"
    Isn't there any analog coverage in that pocket that you can access with your Sprint phone?

    If you are going to travel in rural areas, I would recommend a phone with the ability to roam on analog networks. As good as digital coverage is becoming, analog is still the "lowest common denominator."
     
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  5. DawnM

    DawnM New Member

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    Location:
    Marvin, NC
    My Phone:
    Sanyo 4900
    Wireless Provider(s):
    Sprint
    Ok, I am going to sound like a complete techno idiot here (which I am) but how do I set my phone to analog?

    The strange thing is that my husband's phone can get coverage more place than mine can. He can get service upstairs in our house as well as in the back 1/2 of our house. He can also get coverage up to our house while talking on the phone driving home.

    I cannot. I have the Sanyo 8200 and he has the Sanyo 4900. He is willing to switch phones with me. Sprint swore up and down that all Sanyo phones get the same reception.....THEY DO NOT!

    I live south of Charlotte in the Marvin area. When I go down to south Waxhaw in the country I get very spotty service.

    The mountains are just for traveling, we don't live in the mountains.

    Thanks for all your help.

    My friend from VA is visiting later today. She has Cingular so we will be testing it for service in my area today.

    Dawn
     
  6. AL904a

    AL904a Member
    Senior Member

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    Location:
    Jacksonville Beach, FL
    My Phone:
    Sanyo Pro700
    Wireless Provider(s):
    VZW & Sprint, & "the carrier fka Cingular"
    The Sanyo 8400 does have analog capability.

    On your phone, Click Menu,

    then select "Settings,"

    then select "Roaming,"

    then select "Set Mode,"

    then chose "Automatic" or "Analog,"

    You might want to keep it set to "Automatic" so you can access any network available to your phone. You should also be aware of your rate plan, and any potential roaming charges.
     
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  7. guy2

    guy2 Senior Member
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    Wireless Provider(s):
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    Keep in mind that sprint will also be adding more coverage because of the nextel merger.I have heard that sprint will have more coverage than any other wireless company.Do you have an old phone.?.The new phones are trimode phones.I have a Sanyo and love it!My friend in winston salem is also leaving Cingular due to their horrible coverage.Just a few thoughts
     
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  8. larry

    larry Sprint loyalist and former mod
    Senior Member

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    Galaxy S22+
    Wireless Provider(s):
    T-Mobile
    Do you have romaing included on your plan?

    Some of the newer Sprint phones have a new 'roaming only' setting which allows you to force your phone on to whatever roaming network is available. That will typically get you on to another digital network (depending on who the roaming partner is in the area). The Sanyo 8200 only has the 'analog only' setting which can still work but drain battery life fast.
     
  9. blsemp

    blsemp Senior Member
    Senior Member

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    Location:
    Powdersville, South Carolina
    My Phone:
    Nokia 900
    Wireless Provider(s):
    at&t
    You just stated that Cingular has coverage problems in Ashville. Cingular has good coverage in Ashville and on into Hendersonville and down to Brevard. They have a much larger footprint than Sprint. Now you say Nextel will improve coverage in Ashville. Well Nextel just started service in that area and if you get off of Main St. the coverage is poor if at all. If it wasn't for the roaming Sprint has a poor footprint in the Carolinas. Verizon has the best coverage and roaming in the Carolinas. I have had good coverage in Knoxville but I only visit about twice a year so my experience there in limited. Have a nice day.

    :nono: :nono:
     
  10. guy2

    guy2 Senior Member
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    I guess we should say that the carrier that works best at your home and the roads you travel would be the best one for you.Good luck1
     
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  11. Andy

    Andy Diamond Senior Member
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    Agreed, the Carolinas are very strong for Verizon. U.S. Cellular is also strong if you live in one of their service areas and might also be a great option for local service.
     
  12. stockscalper

    stockscalper Junior Member
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    Location:
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    My Phone:
    Samsung Galaxy S Blaze 4G
    Wireless Provider(s):
    Unfortunately, T-Horrible
    Sprint can't roam on US Cellular because USC doesn't utilize the PCS band. However, Verizon does. IF you are looking for the strongest coverage in the NC mountain area then go with Verizon. They will also serve you well no matter where you travel in the state. I've had US Cellular before and they are as sorry as Sprint in terms of dead pockets. As long as you travel the main roads and stay near towns Cingular is ok in the mountains (not as strong as Verizon, but still a better choice than US Cellular).
     
  13. saturnsl01

    saturnsl01 Junior Member
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    My Phone:
    V710
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    Verizon is the way to go in NC, they seem to be the way to go everywhere...
     
  14. ComicalMoodyDan

    ComicalMoodyDan Gold Senior Member
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    Location:
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    LG Volt
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    Sprint
    Verizon does seem to have the best coverage in North Carolina so I highly recommend them if they sell service in your area. Cingular is also pretty good in North Carolina but it's weak/dead in more rural areas in North Carolina than Verizon is. Check the coverage maps for both companies carefully to see which one may meet your needs better.
     
  15. DawnM

    DawnM New Member

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    Location:
    Marvin, NC
    My Phone:
    Sanyo 4900
    Wireless Provider(s):
    Sprint
    Well, I got some answers today. Unfortunately they are what I assumed might be true.....

    My friend has Cingular. She came to my house today and roamed around with her cell phone. She was only able to use her phone in my kitchen. Beyond that she lost service.

    Her sister has Verizon. The sister said that even Verizon is very spotty out here and she can't always get service. Verizon doesn't work at her house in Waxhaw except for on her front porch in one spot.

    Now, Nextel has a strong tower down here but I decided against Nextel because I have heard that outside of many areas it doesn't get good signals.

    So......seems after our "experiment" today we all pretty much had the same issues.

    If Nextel is indeed merging with Sprint that would be good news for me if I stay with Sprint.

    I will play with the phone today and see if I can get it on Analog.

    Thanks for all your help. I was really hoping for a good solution but after all 3 of us have tried with all the major cell phone services and have had the same results.....I am not hopeful for something stellar where I live.

    Thanks,

    Dawn
     
  16. Andy

    Andy Diamond Senior Member
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    What kind of phone and plan does your sister have with Verizon?
     
  17. jones

    jones Silver Senior Member
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    you saw it yourself
    and the rest is up to you.
     
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  18. chris4434

    chris4434 Junior Member
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    Location:
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    Wireless Provider(s):
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    if nextel has a tower near your house then i would just stick with sprint since none of the other major carriers work at your house... eventually sprint will add their antennas onto nextel towers so you should see an improvement in coverage.... also verizon is very strong in west NC, but in my experience there sprint actually works in more places because of their roaming agreements...
     
  19. cryogenic

    cryogenic Bronze Senior Member
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    Also, another person above mentioned that Sprint does not roam on US Cellular.. that's completely and totally untrue. US Cellular is actually #2 priority in Sprint's PRL in nearly every area in which they offer service. The catch is that your phone has to be able to roam on 800Mhz CDMA in order to digitally roam on US Cellular. When I went to Cherokee, I *believe* I was roaming on Ramcell and had pretty good coverage overall.
     
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  20. DawnM

    DawnM New Member

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    Wireless Provider(s):
    Sprint
    Andy,

    It is my friend's sister. I really don't know. I could find out. I know that she has spent a lot of time with Verizon on the phone trying to figure out if she could get better service. I can ask.

    Dawn
     
  21. NYCDru

    NYCDru Sprint Newbie
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    Dawn

    You said that your husbands Sanyo 4900 got service some places. you also sayed that your 8200 didn't. My honest opinion is for you to try to buy a Sanyo 4900 and see if it works for you.

    How has Sprint service worked for you everywere else you go in North Carolina?
     
  22. Scrumhalf

    Scrumhalf Bronze Senior Member
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    The point is that the ability to make and hold a call is a function not only of the network strength but of the phone itself. Certain phones are well known for good (and bad) RF performance, which can skew conclusions.
     
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  23. DawnM

    DawnM New Member

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    Location:
    Marvin, NC
    My Phone:
    Sanyo 4900
    Wireless Provider(s):
    Sprint
    I haven't had much of an issue with Sprint at all until we bought this house in Marvin. I didn't even think to make a call from the house before buying. You know, getting caught up in looking at the actual HOUSE! HA!

    I have overall been very happy with Sprint. In CA I got exceptional coverage.

    Now, when I drive to south Waxhaw to visit some friends I get very spotty service. I asked some people down there what they have. Some have Nextel (which is merging with Sprint anyway) and some have Verizon but have the same troubles I do.

    Yes, the 4900 works much better than the 8200.

    My husband works in downtown Charlotte and uses his phone mostly while at work so he doesn't mind taking the 8200 as it works great from downtown.

    Dawn
     
  24. DawnM

    DawnM New Member

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    Location:
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    Wireless Provider(s):
    Sprint

    Very true, which is exactly what I am finding out with Sprint.

    Dawn
     
  25. cryogenic

    cryogenic Bronze Senior Member
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    Samsung A990
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    Verizon
    If you like the 4900, try the 4920. It gets ridiculously good battery life and has digital 850Mhz CDMA roaming, which the 4900 does not. If you absolutely must have a camera phone, try the VM4500. Despite it being more expensive, it does get pretty good signal as my roommate had one and never had problems with his. Obviously there are other choices, but for some reason the 4900 and 4920 seem to get the best signal of all.
     
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  26. DawnM

    DawnM New Member

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    Location:
    Marvin, NC
    My Phone:
    Sanyo 4900
    Wireless Provider(s):
    Sprint
    Thank you. I am due to get the phone discount (with a new 2 year agreement of course!) and was debating on getting the 4920 or sticking with my old clunker.....but my 4900 isn't getting the battery life it used to as it is a 5 year old phone.

    Someone else told me that the 4920 does not get the same reception as the 4900......is this true? I thought it was essentially the same phone.

    Dawn


     
    #26 DawnM, Aug 9, 2005
    Last edited: Aug 9, 2005
  27. cryogenic

    cryogenic Bronze Senior Member
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    Wireless Provider(s):
    Verizon
    From all the reviews I've read it's more or less equal to the 4900. It may be very slightly less, but I've not seen anyone complain that it was noticeably lower. One thing Sanyo did do starting with (I believe) the 7300 was change the way the signal bars read on the phone. They're actually more accurate now. Previously you'd be showing 5 bars in an area where reception isn't THAT great. The 4920 may only show 2-3 bars in that same area but if you were to put both phones in test mode they would be showing the same signal strength. That just goes to show why the amount of bars your phone is showing means squat. :)
     
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  28. larry

    larry Sprint loyalist and former mod
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    The 4900 was released in August 2002 meaning it could only be 3 years old max.
     
  29. DawnM

    DawnM New Member

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    Location:
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    Sanyo 4900
    Wireless Provider(s):
    Sprint
    Really? Wow, my sense of time is way off. HA! I thought it was older.

    Dawn
     
  30. cryogenic

    cryogenic Bronze Senior Member
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    Yep... it's about as old as ReadyLink is (didn't it launch with RL?). At any rate, if you like your 4900, there's no reason not to try the 4920. I've not heard anyone complain that it's markedly worse than the 4900.
     
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