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Samsung Wafer - Need Advice!

Discussion in 'Alltel Forum' started by jstich, May 22, 2007.

  1. jstich

    jstich New Member

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    So I'm having the echo problem with the Wafer. I have about 10 more days to try the phone before the return period is up.

    The echo really annoys me and most people I talk to. However, I really enjoy the phone's magnificent display and thin profile. If the echo (and a few other communication factors) were fixed, this would be the best phone I've had.

    I know that Alltel and Samsung are actively working to fix the issue. I'm fairly certain that the echo is not acoustic (sound from speaker reaching microphone) as I experience the problem using my headset, which previously had no echo with my e815. However I'm not sure that the problem with the Wafer lies in the software and not the hardware. If the issue were software it could be fixed easily by an upgrade. A hardware upgrade would require a replacement of the phone, which I'm not sure Alltel would offer after the 15-day trial (though they should).

    I have an older phone (99-cent'r) from three years ago. Here's where I need the advice: Should I switch my service to this old phone and wait for the resolution? Or should I return this phone and get a phone that might be less satisfying than the Wafer?

    The question really lies in the prediction that Samsung will be able to fix the problem.
     
  2. strunke

    strunke .:|Always Covered|:.
    Senior Member

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    Location:
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    My Phone:
    Blackberry 8230, KRZR K1m
    Wireless Provider(s):
    Alltel, T-Mobile, Sprint, Centennial
    Well I would run it by the retail store. But have them void your contract and return the phone, but tell them you would like to keep the service without contract on the same plan with the phone you already have. Wait and check in to see if Samsung has resolved the issue, then just renew or get the phone at contract at that time as will not be under contract at that time. Just make sure when you return it explain this to them.
     
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  3. Ironwalt

    Ironwalt Junior Member
    Junior Member Senior Member

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    concurred!!!
     
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  4. mcwilliams

    mcwilliams Junior Member
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    Location:
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    My Phone:
    Motorola Razr
    Wireless Provider(s):
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    Totally agree. And they won't have a problem returning the phone either. I wouldn't be surprised to see them go on a 12 month DOA for the original SN's as they did with the V262 amd V265.
     

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