I Bought A Cable With Program At Radio Shack By Mobile Actions, After Spending A Couple Hours Figuring Out The Downloading Problems, I Noticed Rzr V3m Was Not On The List. Program Re Routed Me To Their Website Were I Downloaded The Program. Everything Worked Well. Well! Bright Idea Came To Me. I Did Not Need The Program So Why Not Return It And Get My Money Back For Something I Did Not Even Use. Well Before I Did That I Tested A Regular Usb Cable To See If It Worked. It Worked Beautifully!!!! I Returned The Program, But Now, The Program Does Not Recognize Cable, Therefore I Cant Link My Phone. It Charges!!!! But Can Not Do Anything. It Says Fails To Detect Driver For Ma Cable. I Have Gone Through The Drivers Over And Over, Nothing. Is There Anything I Can Do With A Regular Cable Or Do I Need To Buy The Other Cable Again. Is There Anyway To Bypass This Problem. Please Let Me Know As Soon As Possible.
i had the same problem, i spent 3 days on the phone with tech support. The fix, download motorola phone tools 4.3 , and buy a 5pin mini b/ usb cable and your set....