I have service with Verizon and a Nokia 5185i phone. When I try to dial out while in Franklin County, MA or in Southern Vermont (Bennington, Wilmington, etc.), what happens is: There is one ring A recording answers and says "this is a test" "this is a test" There's a pause There's a busy signal This has happened consistently for two months. I have never been able to connect with this phone, although I could with a previous Motorola bag phone. Four phone calls to Verizon have so far yielded no help. The same thing happens on System A, System B, Home Area, and when I call *611. The phone works in Boston, and worked in Albuquerque. Any ideas?
I know that Verizon just added these areas (Franklin County, Southern VT) to their America's Choice plan. I live in Western MA and will be traveling through that area this month. I had a 5185i and it went analog roam in that area at the time, but now I have the America's Choice plan. All I could suggest is updating your PRL (preferred roaming list) by doing *228 (if it works with a 5185i) or going to a Verizon store and having a person there update your phones roaming capabilities. Aside from that.. I don't know? Good luck..
*228 does work with a 5185i, as I have that with Verizon. I can't really offer any other advice, just call a 800 number, even if you have to call 611 to get one. That way you can talk to customer service and still fool with your phone.