I've been a Verizon customer for about 6 years, and I recently lost the VX4400 I bought with a 2-year contract last July. I wasn't very happy with the phone, due to (a) the lack of voicemail reminder functions and (b) the stupid side button that turns your ringer off when you put the phone in your pocket. I was excited to see the new VX4500 which solves both problems, and I planned to get one someday. I did have insurance on the VX4400, but I don't want to spend another $50 to get the same phone I already didn't like. Verizon will consider early upgrades, but not until a year after the contract was signed; I obviously can't wait four months for a cell phone. I certainly don't want to spend $300 on a phone. Does anyone know any way I might be able to replace this phone at "assisted" cost? I'd happily extend my Verizon contract by two years from its current ending date, but that doesn't seem to be an option.