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REGIONAL vs. NATIONAL Billing

Discussion in 'AT&T Wireless Forum' started by Tauro72, Mar 25, 2006.

  1. Tauro72

    Tauro72 Junior Member
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    Location:
    Oceanside, CA
    My Phone:
    Motorola SLVR
    Wireless Provider(s):
    * Cingular *
    In the pass, ATT had Natioanl billing, Sprint also has National billing, why is it that Cingular does not?

    Cingular still has everything set by Regions.. Which it does not means much to a lot of users, but to a lot of other users including my self, and a lot of users in Sprint that would had change to Cingular if it had not been for Cingulars Regional billing, it means that we can not have different area codes from all over the USA in the same shared plan..

    Example: Me and my wife have a shared plan, but would like add our mothers to our account sharing the same plan. We live in California, but our mothers live in New York and the other in Illinois. With Sprint and the former ATT we were able to Have all of us in the same plan no matter where in the USA we are from with our area codes from the areas each of us live in.. With Cingular we can not do that..

    IMO, Cingular should go from Regional to National billing and make it possible for some of us users to add other people or move others from other providers into our accounts.. A lot of people that I know in my particular area, and on military bases, the majority of times they open a new account, they go with Sprint because of this fact. If Cingular had the option too, they would have 100s of accounts added to the network per week in just one store alone where all of this Military people would go to, but they don't, Sprint is the one that is benefiting from Cingular's faults..

    Does anyone has any ideas if this is to change sometime in the near future? :confused:
     
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  2. xikle

    xikle For rent: inquire below
    Senior Member

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    I thnk it's because they started by buying up regional carriers, then became a national carrier. I think/hope they are working on integrating the billing systems to form one national billing system but I don't know when it will happen. It would definently make things a lot simpler if they did that.
     
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  3. Tauro72

    Tauro72 Junior Member
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    Location:
    Oceanside, CA
    My Phone:
    Motorola SLVR
    Wireless Provider(s):
    * Cingular *
    Not to mention that if this is fixed in the near future, a lot of customers currently with other carriers may end up moving to Cingular porting their account over.. I know a whole lot of people that would do so on my side..
     
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  4. AnthroMatt

    AnthroMatt Big Meanie
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    I had the same problem with Verizon a while back. My account was in FLorida and when I was out in CA for work, they couldn't even look up my info in the store
     
  5. Andy

    Andy Diamond Senior Member
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    That's true it was like that, but I don't think that's the case anymore.

    I believe that VZW is working on a national billing system, and IMO it would be best for any carrier to do so. I'm sure it will happen in the future.
     
  6. AnthroMatt

    AnthroMatt Big Meanie
    Super Moderator Junior Member

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    I think you are right in that VZW stores can now access acct info nationwide. VZW still has the issue of different markets though, which makes moving to a new area a real pain. As far as I know VZW also has not standardized their equipment prices, meaning that a customer in CA could pay a different base amount for the same handset as a customer in NY. A little weird IMO.
     
  7. Andy

    Andy Diamond Senior Member
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    The different market thing is still a pain, and I agree completely with that. They are supposedly working that too though.

    The equipment part I have never experienced myself, but it wouldn't surprise me. Also, say that you went from the West market to the East Coast, your minutes used to take days to show/reflect online if you were lucky, sometimes it would take until your bill and those were minutes used on the VZW network, just in a different billing market. Well, in my experience it sometimes takes minutes, sometimes a few hours to now reflect the accurate minute usage, so they are definitely working on it, which is great.
     
  8. Tauro72

    Tauro72 Junior Member
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    Location:
    Oceanside, CA
    My Phone:
    Motorola SLVR
    Wireless Provider(s):
    * Cingular *
    I sure hope that I wont experience stuff like this with 2 of my lines that have San Diego area codes, but the phones will be used mostly out of Chicago.. I suere will learn to hate Cingular if my minutes take days to show accurately on the website..
     
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  9. Fire14

    Fire14 Easy,Cheap & Sleazy
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    Location:
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    My Phone:
    EnV
    Wireless Provider(s):
    Verizon
    I think one of the features that Cingular was implementing from AWE was going to a National Billing, it was a good feature that AWE had and it doesn't make sense to keep their regional billing as a National carrier.
     

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