Welcome to Our WirelessAdvisor Community!

You are viewing our forums as a GUEST. Please join us so you can post and view all the pictures.
Registration is easy, fast and FREE!

Join Now

red moisture sensor on a phone that hasn't gotten wet

Discussion in 'MOTOROLA' started by sbyuhasz, Apr 28, 2007.

  1. sbyuhasz

    sbyuhasz New Member

    Joined:
    Apr 28, 2007
    Messages:
    4
    Likes Received:
    0
    Location:
    virginia
    Hi everyone.

    I did a search for this but was unable to find something that really answered my question. Here is my issue. In October I used my new every two discount to get a silver motorola V3m razr phone. It hasn't worked well since I got it. The screen freezes and everything takes a really long time to process. It's like an old computer in that it has to think before it will do anything. I've just been dealing with it and being annoyed by it and today I was looking at new phones online, because I really, really hate this phone and the online chat person came on and gave me tech supports number. So I call. We go through a few simple things before a stupid question from me "hey, what's this red button for?" tells the phone rep that the phones been wet. So I have a sensor that is about 3/4 red with white mottling and 1/4 white. The problem is, my phone has never been wet. I've never even taken it near water, let alone in. The phone rep suggested that maybe I'd had it in a steamy bathroom or something, but that's ridiculous. Also it's never happened. She said I could take it to a store so a tech could look at it to determine if it's been exposed to water. My question though, is what exactly will a tech do except look at that sensor? I'm just s.o.l. because I got a faulty phone and I'm lazy? It doesn't seem fair to me. I mean doesn't Verizon send people refurbished phones for the new every two sometimes?

    Help!

    Sorry this is so long. Thank you for all your help.
     
    #1 sbyuhasz, Apr 28, 2007
  2. Jay2TheRescue

    Jay2TheRescue Resident Spamslayer
    Super Moderator Senior Member

    Joined:
    Dec 17, 2002
    Messages:
    12,405
    Cell Tower Picture Gallery:
    158
    Likes Received:
    438
    Location:
    Northern Virginia
    My Phone:
    Pixel 4a 5G
    Wireless Provider(s):
    AT&Tingular 310-410
    Re: red moisture sensor on a phone that hasn't gotten wed

    High humidity can also cause the dot to turn red, and slow response is a common complaint about the Verizon UI. You can buy a new moisture indicator dot and replace it. I've heard of others doing it. I think you can buy them on Ebay, but I'm not sure, I've never had one turn red.

    -Jay
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Jay2TheRescue, Apr 28, 2007
  3. eds222

    eds222 Junior Member
    Junior Member

    Joined:
    May 25, 2005
    Messages:
    52
    Likes Received:
    1
    Location:
    Bishop, Ca.
    My Phone:
    Lg Voyager
    Wireless Provider(s):
    Verizon Wireless
    Re: red moisture sensor on a phone that hasn't gotten wed

    I'm a Vzw agent so I see alot of moisture damaged phones. If a phone gets really soaked the red dot is a deep red, like blood red. If thats the case, then usually other evidence is also present e.g., corrision at the charging port. Light pink with some white, to me at least, indicates slight exposure to moisture, liquid or otherwise. If your phone is slow and locks up now and again ( I've seen alot of V3s do that) , but is otherwise fully functional then I might suggest that you go to your local Vzw store (Large Direct sales store i.e, one that is owned by Vzw corp. and is a full service outlet) to have them "Flash" the phone with new firmware. Moisture damage aside, that should solve the problem.
     
    #3 eds222, Apr 28, 2007
  4. sbyuhasz

    sbyuhasz New Member

    Joined:
    Apr 28, 2007
    Messages:
    4
    Likes Received:
    0
    Location:
    virginia
    Thank you so much for your help. I will take it to the store and hope that works. It's definitely not deep red. The only thing wrong with it is the slow response, otherwise it's perfect. :D
     
    #4 sbyuhasz, Apr 28, 2007
  5. Cincyball

    Cincyball Issss a niiiiice. High 5!
    Senior Member

    Joined:
    Jul 29, 2006
    Messages:
    1,856
    Likes Received:
    0
    Location:
    CT
    My Phone:
    V3m w/ Alltel V3m Flash
    Wireless Provider(s):
    Verizon
    Re: red moisture sensor on a phone that hasn't gotten wed

    Yea, and the slow response is Verizon's fault anyways. They absolutely trashed this phone with their own firmware. The flash wont speed things up that much. My phone has never ever been near water and my dot is red, like blood red, but my dot on my battery is white...go figure.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 Cincyball, Apr 28, 2007
  6. sbyuhasz

    sbyuhasz New Member

    Joined:
    Apr 28, 2007
    Messages:
    4
    Likes Received:
    0
    Location:
    virginia
    that was supposed to say wet this whole time but i guess you all understood that. so weird. i didn't even realize that there was a sensor on the battery too. my sensor there is completely white. do you think getting a new phone would be better since the firmware update didn't seem to help? I kind of really hate this phone a lot. i'd like an enV but that's just way too much money.
     
    #6 sbyuhasz, Apr 29, 2007
  7. Jay2TheRescue

    Jay2TheRescue Resident Spamslayer
    Super Moderator Senior Member

    Joined:
    Dec 17, 2002
    Messages:
    12,405
    Cell Tower Picture Gallery:
    158
    Likes Received:
    438
    Location:
    Northern Virginia
    My Phone:
    Pixel 4a 5G
    Wireless Provider(s):
    AT&Tingular 310-410
    The problem isn't the phone, its Verizon's software that they made Motorola put on the phone that slows it down. Verizon probably won't let you exchange it for another phone unless you've had that one for less than a month.

    -Jay
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #7 Jay2TheRescue, Apr 29, 2007
  8. Etorres777

    Etorres777 Life is good for now..
    Senior Member

    Joined:
    Jun 16, 2004
    Messages:
    1,726
    Likes Received:
    0
    Location:
    El Paso, TX
    My Phone:
    Apple iPhone 3G
    Wireless Provider(s):
    at&t Mobility
    Re: red moisture sensor on a phone that hasn't gotten wed

    After the third switch in a month you can get another phone that THEY think is of equal or lesser value.
     
    #8 Etorres777, Apr 29, 2007
  9. sbyuhasz

    sbyuhasz New Member

    Joined:
    Apr 28, 2007
    Messages:
    4
    Likes Received:
    0
    Location:
    virginia
    well i took it to a store and they said that there was nothing wrong with it except too many text messages. i've tried erasing them all though and it doesn't make a difference. of course the tech people at the verizon store decided to just go ahead and start erasing all my messages without asking me or telling me that's what they were doing. it was such horrible customer service. i asked what to do after i do that and it doesn't work (like it hasn't in the past) and i was told that i was just sol because of the sensor, which isn't my fault. it makes me want to switch to some other provider, although i know i'd be just as screwed. oh well. i guess it's either find something on ebay or just suck it up for another year.
     
    #9 sbyuhasz, Apr 29, 2007
  10. FJUNO78

    FJUNO78 New Member

    Joined:
    Jul 14, 2006
    Messages:
    2
    Likes Received:
    0
    My friend got his phone last august on a hot sunny day and it was pink a few hours later due to the humidity. They guy didn't even set the phone up yet. The camera didn't work at all and the reps at Verizon tried telling him he got it wet.

    I love Verizon service, but I just buy my own phones to avoid any contractual obligations... a small price to pay to be able to upgrade my phone when I want or to leave for another carrier.
     
    #10 FJUNO78, May 3, 2007
  11. drgonzo

    drgonzo New Member

    Joined:
    Mar 16, 2007
    Messages:
    32
    Likes Received:
    0
    Location:
    USA
    You could flash it to the Alltel flash with little risk since the VZw flash is available, and since they've already voided your warranty. There is plenty of documentation and quite a few experts on the subject. I've been much happier with my phone since I've done it. I've also done my wife's phone, a bunch of friends, and one for my mom. They're all happier, and in a couple cases people who hated their phones actually love them now.
     
    #11 drgonzo, May 4, 2007
  12. twood2800

    twood2800 Member
    Junior Member

    Joined:
    Oct 30, 2005
    Messages:
    175
    Likes Received:
    0
    Location:
    South Central, WI
    My Phone:
    BlackBerry Curve
    Wireless Provider(s):
    U.S. Cellular
    Where is the sensor on the battery?
    My sensor has also turned red and i want to find out if it has gotten wet ot not, im almost positve that it hasnt gotten wet. Ever.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #12 twood2800, May 19, 2007
  13. Chudman

    Chudman Junior Member
    Junior Member

    Joined:
    Jan 21, 2004
    Messages:
    69
    Likes Received:
    0
    Location:
    East Coast USA
    My Phone:
    Motorola Razr2 V9M
    Wireless Provider(s):
    Verizon
    Re: red moisture sensor on a phone that hasn't gotten wed

    Yea, but doesn't the Alltel flash work great???

    CM :biggrin:
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #13 Chudman, Jun 11, 2007
  14. Chudman

    Chudman Junior Member
    Junior Member

    Joined:
    Jan 21, 2004
    Messages:
    69
    Likes Received:
    0
    Location:
    East Coast USA
    My Phone:
    Motorola Razr2 V9M
    Wireless Provider(s):
    Verizon
    If you have a genuine Motorola battery it will be on the side facing the phone when it's installed (side where the gold contacts are).

    Aftermarket batteries usually don't have the dot.

    CM :biggrin:
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #14 Chudman, Jun 11, 2007
  15. rytard

    rytard Junior Member
    Junior Member

    Joined:
    May 8, 2007
    Messages:
    187
    Cell Tower Picture Gallery:
    17
    Likes Received:
    0
    Location:
    Forest City
    My Phone:
    LG VX8550 Chocolate (Red)
    Wireless Provider(s):
    Verizon Wireless
    If you put a different sticker on it and they replace the phone they will send it back to motorola (guess what there is a sticker on the inside) and if that sticker is found discolored which it probably isnt you will have a nice bill next month for the new phone they give you, from experience if you can get verizon to send it to motorola and they just find one sticker discolored but none of the others it wont void your warranty and you wont be charged i might reccomend taking your phone to a different VZW store their CS varies for example the one nearest to my house has great CS
     
    #15 rytard, Jun 11, 2007
  16. rytard

    rytard Junior Member
    Junior Member

    Joined:
    May 8, 2007
    Messages:
    187
    Cell Tower Picture Gallery:
    17
    Likes Received:
    0
    Location:
    Forest City
    My Phone:
    LG VX8550 Chocolate (Red)
    Wireless Provider(s):
    Verizon Wireless
    sometimes if you touch the dot the oils from your hand will activate the moisture sensor
     
    #16 rytard, Jun 11, 2007
  17. Chudman

    Chudman Junior Member
    Junior Member

    Joined:
    Jan 21, 2004
    Messages:
    69
    Likes Received:
    0
    Location:
    East Coast USA
    My Phone:
    Motorola Razr2 V9M
    Wireless Provider(s):
    Verizon
    Is this verified? Never heard of it before!

    CM :p
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #17 Chudman, Jun 12, 2007
  18. rytard

    rytard Junior Member
    Junior Member

    Joined:
    May 8, 2007
    Messages:
    187
    Cell Tower Picture Gallery:
    17
    Likes Received:
    0
    Location:
    Forest City
    My Phone:
    LG VX8550 Chocolate (Red)
    Wireless Provider(s):
    Verizon Wireless
    it has happened to me and a friend of mine
     
    #18 rytard, Jun 12, 2007
  19. Chudman

    Chudman Junior Member
    Junior Member

    Joined:
    Jan 21, 2004
    Messages:
    69
    Likes Received:
    0
    Location:
    East Coast USA
    My Phone:
    Motorola Razr2 V9M
    Wireless Provider(s):
    Verizon
    Thanks for the info! Sorry to hear you got screwed.

    CM :)
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #19 Chudman, Jun 12, 2007
(You must log in or sign up to post here.)

Share This Page

Copyright 1997-2023 Wireless Advisor™, LLC. All rights reserved. All registered and unregistered trademarks are the property of their respective holders.
WirelessAdvisor.com is not associated by ownership or membership with any cellular, PCS or wireless service provider companies and is not meant to be an endorsement of any company or service. Some links on these pages may be paid advertising or paid affiliate programs.

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice