Problems with Boost Mobile Texting?

Yeah, I have a Boost Mobile phone with the 50.00 a month unlimited plan, but I have trouble sending and receiving text messages. I'm in an area with plentiful cell phone reception, but for whatever reason, my texting service is HORRIBLE. I can call without a problem, but the second I try to text, I get "Failed to Deliver", "No Service Available", "Failed to Receive" messages. I know in the area that I live in that a lot of people have trouble texting, but my case seems to be by far the worst. I don't think that it's a problem with the phone, however, I haven't purchased a new one to find out. I'm curious if anyone else has this problem with Boost in any other areas of the country?

I've found that I don't have this problem at my house, but on the college campus where I attend(about an hour and a half away from my house), my texting seems to disappear. Not only texting, but also Web capabilities. What's the point in having an unlimited plan if you can't use two of the services that you're paying for?

DOES ANYONE ELSE HAVE THIS PROBLEM?

 

Yeah, after researching a little bit more I discovered that it is likely the iDEN network that is being overwhelmed in this area. I live in Blacksburg, Va(home of the VT Hokies!) and I have heard many other people complaining about their services especially with Nextel and Sprint. I assume that it is the network being overwhelmed.

What are other competitively priced prepaid companies with good phones and good plans that would likely work well in this area? I need something with unlimited everything, or at least unlimited talk/text. Web isn't such a big deal to me. And I would like something reasonably priced, such as the 50.00/month Boost plan.

Any ideas?

 

So you use Page Plus and would recommend it? And you think that being on the EVDO network will reduce my problems with call quality and texting issues?

I also noticed on the website that you can port your existing phone number onto the Page Plus service. Do you know if that's only other Page Plus numbers, or if that's applicable to Boost Mobile numbers as well?

Also, are there any other companies you would suggest looking at that are competitively priced, and have good service?

 

That's great. Thanks for all the great advice.:thumb:

 

Will do. I'm seriously thinking about switching after looking into Page Plus. I'll most likely wait another two weeks or so before switching, because I just paid my monthly bill for Boost.

The only concern that I have is that Page Plus won't have data service in the area that my home is in. After looking at their coverage map, I know that Blacksburg is well within their full service range. However where my parents' house is, I would fall in the voice-only area. It falls very very close to an area of full-service, but is just outside of it. And this is a concern for me, because even though I do talk on the cell a lot, the majority of communication I do is through texting, even for important subjects. Do the coverage maps generally express the full extent of their services or is that the "optimum" service areas? Being maybe half a mile outside of what their map considers full-service, would I still be able to get data service, only maybe suffer slower speeds, and occasional network loss, or would I likely not be able to get any data service?

 

I agree, and I plan on taking the Page Plus for a test drive. The two main areas I live are Blacksburg, Va, and in the rural community surrounding Marion, Va.

 

So I changed from Boost Mobile back to Virgin Mobile. I'm in the process of trying to get my Boost number ported to my Virgin Mobile service. I have to wait for Customer Service to contact me. But I activated my phone with a VM number, and I'm extremely happy with the quality of service here. All of my texting problems have disappeared, and my call quality has actually improved also.

I was looking at going to Page Plus, but I used to be a VM customer, and I knew the level of quality was pretty high for VM. Plus they tend to have flashier, fancier phones. =)

I'm now the owner of a beautiful Kyocera X-tc, which looks and works amazingly well. I'll be extremely pleased if it continues to operate as well as it has for the past two days.

 

So I called VM Customer Service after not having heard from their customer support after sending them an email about porting my Boost number. After a 40 minute conversation with an extremely courteous customer service rep(who specialized in porting numbers), he initiated the porting process for me. I had no idea until talking to him that it could take up to 3 days. This is fine with me, although I'm iffy about being without a cell phone for 3 days!

What's the average wait time for a number to be ported?

I'll keep you guys posted on my experiences with VM Customer Service, and VM Cell Service. As of now, I'm impressed, especially with Customer Service. (PS, Pretty easy to get on the line with a live operator when calling Customer Service, instead of spending 20 minutes in a maze of voice-prompt computer madness like with Boost Mobile's Customer Service.:lmao

 

Ok, nevermind. Not long after I posted that, I received an email saying they had successfully ported my phone number. Now I just have to wait for them to process the paper work to transfer my account balance to my new account. Joy. The rep said that it could be up to 3 days for that also. So let's hope they can get that done pretty quick too. lol