Okay here is the situation: 1) I work for a company...and they gave us phones, since I work in IT. I took the stock phone and swapped it with an LG Rumor. No big deal...same plan and everything.... Basically I just went to a Sprint store and changed the plan to a different ESN, this was some months ago. 2) I have now accepted a job with a different company...but I didn't realize I needed to switch it back to the old phone before I left. So on my last day a couple of weeks ago I turned in my phone (the old one). I called Sprint and they say they cannot release the Rumor unless I know the PIN code for the account. Now this is a major account with over 5,000 phones on it. I have no way to get the PIN for this. The phone does not even work, the number was turned off on Thursday. I just want to sell the phone but I don't want anyone to get ripped off. Any ideas? Thanks for reading this and thank you for any help! James
Depending on how the account is setup, find a cheapo phone and do the swap in the same manner you did the first time, via the store.