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Please Help with My ESN question, I messed up...

Discussion in 'Sprint Forum' started by dagger, Jul 13, 2008.

  1. dagger

    dagger New Member

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    Okay here is the situation:

    1) I work for a company...and they gave us phones, since I work in IT. I took the stock phone and swapped it with an LG Rumor. No big deal...same plan and everything....

    Basically I just went to a Sprint store and changed the plan to a different ESN, this was some months ago.

    2) I have now accepted a job with a different company...but I didn't realize I needed to switch it back to the old phone before I left.

    So on my last day a couple of weeks ago I turned in my phone (the old one).

    I called Sprint and they say they cannot release the Rumor unless I know the PIN code for the account. Now this is a major account with over 5,000 phones on it. I have no way to get the PIN for this.

    The phone does not even work, the number was turned off on Thursday.

    I just want to sell the phone but I don't want anyone to get ripped off.

    Any ideas?

    Thanks for reading this and thank you for any help!

    James
     
  2. TelcomJunkie

    TelcomJunkie Bad Handoff Investigator
    Senior Member

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    Depending on how the account is setup, find a cheapo phone and do the swap in the same manner you did the first time, via the store.
     
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