Please Help Me!!!

Bills only show the city where the number belongs to, not the location where you are. So don't worry. She won't find out.

 

If you are not currently under contract you are probably on an old AC plan, which is not what's currently offered, so you would need to extend your contract for one year...I'm sure you're up for a new phone too if you wanted. How long have you had your old phone? What model is it?

don't do it via email, I'd suggest calling customer care at 611 as the best option, or going to a store(but I have no experiences with backdating your plan at the store).
Hope this helps, and I agree that wireless companies shouldn't take advantage of people the way they do- but that's business
~Andy

But, P.S. to answer your question, if you are currently not under contract you may cancel at any time.

 

If you need those minutes, then going to a higher end plan is better than having $700 in overages, isn't it???
If you're currently out of contract, chances are you are also eligible for a new phone with New Every 2.
If you have less than a year or nothing left on your contract and don't want a new phone, you might be able to talk them into just having you agree to a one year contract.

 

I thought you said she was a monster so why would you want to talk to her anyway? lol Besides if you tell her for you 2 not to talk for a week and you call her the next day you can't expect her to be open arms friendly with you when you're kinda blowing her off. And you wonder why she won't open up to you? lol ... Back to the topic at hand though, if Verizon ripped you off what other carriers work well in your area?

 

Bad customer service experiences will happen with any company. Overall, Verizon is said to have the best customer service, and Cingular is said to not be all that great sometimes these days. Sprint is trying hard I think, and have improved tons.

 

Hi Jake, well i have no direct experience with Sprint but like Andy said every company has bad customer service at times. It all depends on the person you get, but, if you do happen to get a bad apple just hang up and call again for as much times as it takes to get a good one. Don't let one bad apple ruin the whole bunch i say! Perhaps they have fair sounding plans but how is the coverage for your area? That's what matters. Fair plans won't do you any good if you get spotty coverage but if they have good coverage fair plans is great, just don't think about the bad customer service. :browani:

 

It's safe, but if you don't trust it, just go to a corporate store.

 

I have no idea. Why not just go to a store then?