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please help me, IM SO DESPERATE

Discussion in 'Microsoft Windows Mobile Phones' started by dianisrbeia, Jun 23, 2008.

  1. dianisrbeia

    dianisrbeia New Member

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    well, this is my story:
    I own an HTC T Y TN II. Today I decided I wanted to re-start my phone and to erase all the info, so obviously I clicked “clear storage“. after that my phone turn off, then on, as it is suppose to BUT then it appeared an instruction to tap a target, and I have been tapping it for so much time and nothing happens, it is the same screen with the same target, it doesnt matter how much do I tapp it it will no work. CAN SOMEONE PLEEASE TEL ME WHAT TO DO...
     
  2. Yankees368

    Yankees368 Compulsive Signal Checker
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    This sounds like the screen calibration. What you need to do is ACCURATLY use the stylus that comes with the phone to tap the very center of the dot. That sould do it.
     
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  3. budney

    budney Resident Headbanger
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    Sounds like you either need to do a soft reset or a hard reset.

    XDADeveloperWiki - Kaiser_Resets

    The hard reset described in the link is the best way to remove everything and get the phones back to the way it came from the factory. :)
     
  4. azcellphonejunkie

    azcellphonejunkie The Cell Phone Junkie
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    Yep, hard reset is what is needed:

    * Press and hold both soft keys
    * Using a stylus, press and hold the soft reset button at the bottom of the phone
    * Keep all three buttons pressed until the keypad lights turn off and then flash
    * Release the soft reset button while still pressing the soft keys
    * Let go of the two soft keys once the message "This operation will delete all your personal data, to manufacturer default" appears on screen
    * Finally, press the green call button to perform the hard reset, or press other key to cancel
     
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  5. littlepriest01

    littlepriest01 Junior Member
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    Hard reset should fix it, if not, take it in.
     
  6. M in LA

    M in LA Mobile 25 Years Plus
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    I'm guessing the OP got their answer some 5 months ago...
     
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  7. Yankees368

    Yankees368 Compulsive Signal Checker
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    lol wow. But hey, help is help, no matter how late it is.
     
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  8. Jay2TheRescue

    Jay2TheRescue Resident Spamslayer
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    Just ignore that. They were just PW'ing their way to 50 posts so they can post their for sale ad in the buy/sell forum.

    -Jay
     
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