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Picture Mail / Video Mail / MMS NOT AVAILABLE on PPC 6700?!?!

Discussion in 'Sprint Forum' started by mbressman, Nov 8, 2005.

  1. mbressman

    mbressman New Member

    Joined:
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    My Phone:
    PPC 6700
    Wireless Provider(s):
    Sprint
    As many of you know, the Sprint website advertises the PPC 6700 as including Picture Mail and Video Mail. I emailed Sprint eCare regarding this, and after first stating that the PPC 6700 doesn't include these features, they responded that the PPC 6700 DOES include these features but I needed to call in to understand how to use them. After waiting on hold for quite some time, I finally reached an advanced technical support representative who was trained in providing support for the PPC 6700. She specifically stated that the PPC 6700 DOES NOT support Picture Mail, Video Mail, MMS, or Sprint TV and there were NO plans for any upgrades to allow the PPC 6700 to support this functionality. From my online research, it seems a lot of people are under the impression that there will be an upgrade coming out sooner or later that will allow the PPC 6700 to support at least some of this functionality (Picture Mail / Video Mail / MMS). She said this was a Microsoft decision and any concerns should be addressed to Microsoft, but she had no contact information for them.

    I'm not sure whether this is a decision by Microsoft, Sprint, or both of them, but I thought I would make everyone aware that as far as Sprint seems to be concerned, there will be no update to allow the PPC 6700 to use Picture Mail or Video Mail...
     
  2. Yankees368

    Yankees368 Compulsive Signal Checker
    Senior Member

    Joined:
    Oct 21, 2003
    Messages:
    4,365
    Cell Tower Picture Gallery:
    876
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    Location:
    NYC
    My Phone:
    iPhones 4S???
    Wireless Provider(s):
    Verizon, Sprint 2002-2010, Voicestream 2001-2002
    Yeah, the sprint website does list that this phone is picture mail compatible. I would ask for compensation because it is false advertizing.
     
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  3. mbressman

    mbressman New Member

    Joined:
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    My Phone:
    PPC 6700
    Wireless Provider(s):
    Sprint
    Exactly...false advertising!
     
  4. sirtronics

    sirtronics New Member

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    Location:
    NJ
    Here are a few more thing you should know also do not work:
    No bussiness connect for mobile 5
    No wireless sync
    No outgoing mail (error they can not figure out, 1 account works other do not)
    NO access to Vision home page!

     
  5. sirtronics

    sirtronics New Member

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    Location:
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    Posted a new thread.
    ALL 6700's are defective!!!
     
  6. WirelessBeachBum

    WirelessBeachBum Soylent Green is People
    Senior Member

    Joined:
    Jul 10, 2002
    Messages:
    2,790
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    Location:
    Hilton Head Island, SC
    My Phone:
    Thunderbolt...still
    Wireless Provider(s):
    VZW
    UMM...folks...it's a pocket pc...you should be able to recieve emails with the pictures attached.

    Most video mail is a quicktime format, which you are correct will not work on PPC's...but you do have a media player which can do so much more than 15 second video clips...I stream live tv to my phone....see snapstream.com or smartvideo.com for details on this. Or I watch full length movies.

    The 6700 is a very powerful device, however it seems that who ever sold it to you sold you something you were not looking for.
     
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