I just got a PM-8200 phone and I want to use it to replace an older phone I have. I did this a few years back and it was an easy process on the sprint site - just go to old phone, provide new phone ESN and boom - a few hours later, done. I went today and it seems you MUST buy a new phone from SPRINT to do this now. Is there any way to change phones easily on the Sprint site now? If not, who do I call - and is there a charge now (I hear $18?) - that would be disgusting given how easy it was to do before. Thanks.